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Who Rates Best (& Worst) in the Boston Area? Now You'll Know.
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Our research finds that Home Depot and Lowe's offer low prices, but their customers are typically less than thrilled with the advice and service each offers. Yet picking a hardware store doesn't have to be an exercise in tradeoffs. Sprinkled throughout the area, there are many independent stores that provide helpful advice, and some of these stores even make a reasonable effort to compete with the Big Guys on price.
From Boston Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Smith Hardware & Lumber
3 Station Sq Rockport, MA
978-546-6518
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45 ratings |
How does "Smith Hardware & Lumber" rate compared to other hardware stores in Rockport , MA?
Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Home Depot
235 Independence Way Danvers, MA
978-750-8883
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13 ratings |
How does "Home Depot" rate compared to other hardware stores in Rockport , MA?
Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Home Depot
60 Walkers Brook Dr Reading, MA
781-944-6423
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23 ratings |
How does "Home Depot" rate compared to other hardware stores in Rockport , MA?
Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Hingham Lumber
165 Chief Justice Cushing Hwy Cohasset, MA
781-749-4200
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15 ratings |
How does "Hingham Lumber" rate compared to other hardware stores in Rockport , MA?
Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Charles St Supply & True Value
54 Charles St Boston, MA
617-367-9046
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14 ratings |
How does "Charles St Supply & True Value" rate compared to other hardware stores in Rockport , MA?
Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Green's Hardware & Paint
308 Washington St Wellesley, MA
781-431-8877
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19 ratings |
How does "Green's Hardware & Paint" rate compared to other hardware stores in Rockport , MA?
Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Home Depot
715 Crescent St Brockton, MA
508-427-9970
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14 ratings |
How does "Home Depot" rate compared to other hardware stores in Rockport , MA?
Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
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| 8. |
Aubuchon Hardware
10 Merchants Way #C Middleboro, MA
508-947-4531
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11 ratings |
How does "Aubuchon Hardware" rate compared to other hardware stores in Rockport , MA?
Subscribe Boston Consumers' CHECKBOOK Magazine to find out.
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MA |
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Hardware Stores in Haverhill, MA |
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Hardware Stores in Hull, MA |
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Hardware Stores in Jamaica Plain, MA |
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Hardware Stores in Leominster, MA |
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Hardware Stores in Lowell, MA |
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Hardware Stores in Mansfield, MA |
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Hardware Stores in Marshfield, MA |
Hardware Stores in Mattapan, MA |
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Hardware Stores in Medfield, MA |
Hardware Stores in Medford, MA |
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Hardware Stores in Melrose, MA |
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Hardware Stores in Milford, MA |
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Hardware Stores in Milton, MA |
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Hardware Stores in Natick, MA |
Hardware Stores in Needham, MA |
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Hardware Stores in Newburyport, MA |
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Hardware Stores in Norfolk, MA |
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Hardware Stores in North Chelmsford, MA |
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Hardware Stores in Norton, MA |
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Hardware Stores in Onset, MA |
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Hardware Stores in Plainville, MA |
Hardware Stores in Plymouth, MA |
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Hardware Stores in Randolph, MA |
Hardware Stores in Raynham, MA |
Hardware Stores in Reading, MA |
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Hardware Stores in Rockland, MA |
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Hardware Stores in Salem, MA |
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Hardware Stores in Somerville, MA |
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Hardware Stores in South Weymouth, MA |
Hardware Stores in Stoneham, MA |
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Hardware Stores in Stow, MA |
Hardware Stores in Sudbury, MA |
Hardware Stores in Taunton, MA |
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Hardware Stores in Tewksbury, MA |
Hardware Stores in Topsfield, MA |
Hardware Stores in Townsend, MA |
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Hardware Stores in Waban, MA |
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Hardware Stores in Wrentham, MA |
NH |
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Hardware Stores in Plaistow, NH |
Hardware Stores in Portsmouth, NH |
Hardware Stores in Salem, NH |
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Hardware Stores in Seabrook, NH |
Hardware Stores in South Nashua, NH |
See All Hardware Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Hardware Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Hardware Stores.
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Subscriber from PEPPERELL, MA wrote
Another Store: staff busy talking with each other, slow to respond to customers. New staff with every..........
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Subscriber from SHERBORN, MA wrote
Another Store: just a great li'l ol' small-town hardware store.......
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Subscriber from LAKEVILLE, MA wrote
Another Store: They always have what I need........
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Subscriber from BELMONT, MA wrote
Another Store: This hardware store is smaller than the mega DIY stores, but you'd be surprised at..........
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Subscriber from SOUTH EASTON, MA wrote
Another Store: Great store. Small and friendly yet still well stocked. A good 'ol neighborhood hardware store........
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Subscriber from LINCOLN, MA wrote
Another Store: Their knowledge and service are an amazing contrast to the lack of both in so..........
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Subscriber from NATICK, MA wrote
Another Store: Great service. Family owned. Prices as good or better than big chains........
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Subscriber from MARLBOROUGH, MA wrote
Another Store: terrible hours - close @6pm weekdsys and short hours on sunday.......
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Subscriber from BRAINTREE, MA wrote
Another Store: The staff at Curry's is incredible, knowlegeable, available and always willing to help. They carry..........
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Subscriber from FRAMINGHAM, MA wrote
Another Store: Great service and a lot of products........
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Subscriber from ARLINGTON, MA wrote
Another Store: they are a great neighborhood store.......
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Subscriber from ROSLINDALE, MA wrote
Another Store: products can be a bit pricey.......
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Subscriber from RANDOLPH, MA wrote
Another Store: Not a bad choice for a local hardware store........
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Subscriber from CAMBRIDGE, MA wrote
Another Store: A real old fashioned hardware store. Nothing fancy, great advice........
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Subscriber from SOUTH EASTON, MA wrote
Another Store: Great hardware store!.......
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Subscriber from BROCKTON, MA wrote
Another Store: They did our kitchen cabinet refacing. Don't listen to their sales pitch when they emphasize..........
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Subscriber from ROSLINDALE, MA wrote
Another Store: I'm often walking around looking for someone to help, and it is not always helpful........
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Subscriber from LEXINGTON, MA wrote
Another Store: Seems always short staffed. These small stores can't compete on price so they must excell..........
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Subscriber from LEXINGTON, MA wrote
Another Store: Customer service has definitely improved........
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Subscriber from NORFOLK, MA wrote
Another Store: Place looks and behaves like it's going out of business........
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Subscriber from WATERTOWN, MA wrote
Another Store: This is an independent store. It has the feel and attitude of personal service and..........
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Subscriber from BOSTON, MA wrote
Another Store: A little more expensive than the big-box stores (Lowe's, Home Depot), but there is personal..........
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Subscriber from WATERTOWN, MA wrote
Another Store: I felt like a stranger in the store........
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Subscriber from WILMINGTON, MA wrote
Another Store: This is my favourite hardware store. Much better than Home Depot or Lowes........
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Subscriber from LEXINGTON, MA wrote
Another Store: The most amazing hardware store in the world........
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Subscriber from LINCOLN, MA wrote
Another Store: THE hardware stor for Cambridge. A real old-fashioned hardware store where the staff really knows..........
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Subscriber from NORWOOD, MA wrote
Another Store: Home Depot in Norwodd has been very poor EVERY time deal with them. Something is..........
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Subscriber from ROSLINDALE, MA wrote
Another Store: willing to order needed products if not stocked or sold out.......
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Subscriber from WINCHESTER, MA wrote
Another Store: attentive, thoughtful and helpful personal service -- can't be beat.......
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Subscriber from RANDOLPH, MA wrote
Another Store: THIS PLACE IS AWESOME. GOODBYE LOWES AND HOME DEPOT........
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Subscriber from BOSTON, MA wrote
Another Store: Great local hardware store with superior service and advice........
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Subscriber from SOMERVILLE, MA wrote
Another Store: They broke half of the special orders I made, and gave very bad advice in..........
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Subscriber from WAYLAND, MA wrote
Another Store: This is a wonderful old-fashioned hardware store where the salesmen will spend 15 minutes helping..........
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Subscriber from TAUNTON, MA wrote
Another Store: Great local hardware store with a personal touch........
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Subscriber from NORWOOD, MA wrote
Another Store: Excellent hardware store. Very good personalized service. I highly recommend Harvey's for almost everything........
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Subscriber from BURLINGTON, MA wrote
Another Store: Waited 30 mins. for assistance with appliance purchase only to be told the employee's workshift..........
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Subscriber from CHELMSFORD, MA wrote
Another Store: a realiable hardware store which is not so large that you need a long time..........
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Subscriber from SOMERVILLE, MA wrote
Another Store: ALWAYS VERY HELPFUL AND FRIENDLY.......
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Subscriber from ARLINGTON, MA wrote
Another Store: Not particularly friendly and helpful. They do it rather begrudgingly.......
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Subscriber from SHERBORN, MA wrote
Another Store: not bad for a big-boxer.......
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Subscriber from BROOKLINE, MA wrote
Another Store: Very good neighborhood hardware store, always my first choice........
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Subscriber from WINCHESTER, MA wrote
Another Store: Kevin, Bruce and the other staff are top-notch!.......
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Subscriber from STONEHAM, MA wrote
Another Store: Able to get assistance with minimal effort unlike the large hardware stores........
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Subscriber from BROOKLINE, MA wrote
Another Store: A great neighborhood hardware store. Small, but well stocked........
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Subscriber from SOMERVILLE, MA wrote
Another Store: Great local hardware store! They'll remember you next time you go........
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Subscriber from NEWTON CENTER, MA wrote
Another Store: Very helpful........
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Subscriber from NEWTON, MA wrote
Another Store: excellent customer service.......
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Subscriber from NEEDHAM, MA wrote
Another Store: Some prices are a little higher than the giant stores, but sometimes the selection is..........
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Subscriber from NEEDHAM, MA wrote
Another Store: A Needham Institution!.......
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Subscriber from BRAINTREE, MA wrote
Another Store: You get what you pay for... low price, poor quality, disappearing sales staff, impossible to..........
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