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Boston Consumers' CHECKBOOK > Hardware Stores > Harvey's Hardware
 
Boston Consumers' CHECKBOOK > Hardware Stores
Harvey's Hardware
1004 Great Plain Ave
Needham, MA
Phone: 781-444-4515

See how Harvey's Hardware scored based on 328 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

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Does firm get CHECKBOOK's top rating for price?
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CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Harvey's Hardware?
Firm Specific Info
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CHECKBOOK Ratings
Number of customer survey ratings: 328 ratings
What percent of customers rated firm "superior" for "advice on choice and use of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "ease of looking at/testing products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
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Complaint rate:
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Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.




Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from NEWTON CENTER, MA wrote on 07/20/09
This is a wonderful, old-time hardware store, with lots of products and knowledgeable, helpful staff........
Subscriber from NATICK, MA wrote on 06/27/09
The best hardware store west of Boston........
Subscriber from NEEDHAM, MA wrote on 07/19/08
Personalized, friendly service in old fashioned, crowded store. A blast from the past. But prices..........
Subscriber from NEEDHAM, MA wrote on 09/18/07
A Needham Institution!.......
Subscriber from NORWOOD, MA wrote on 05/22/07
Excellent hardware store. Very good personalized service. I highly recommend Harvey's for almost everything........
See more comments at Boston Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in June 2008.








 
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