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Boston Consumers' CHECKBOOK > Health Clubs > Boston Sports Club
 
Boston Consumers' CHECKBOOK > Health Clubs
Boston Sports Club
475 Bedford St
Lexington, MA
Phone: 781-861-8600
See how Boston Sports Club scored based on 54 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.

Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Boston Sports Club?
Facilities/Equipment/Activities/Classes/Features/Amenities
Facilities: Indoor swimming pool
Outdoor swimming pool
Indoor tennis courts
Outdoor tennis courts
Activities/classes: Aerobics-step
Aerobics-cardio boxing/kickboxing
Features/amenities: TVs that can be watched while using most exercise equipment
Sauna
Steam room
Jacuzzi or Whirlpool
Individual shower stalls
Free hair dryers
Free daily lockers
Child care
Personal trainers
CHECKBOOK Ratings
Number of customer survey ratings: 54 ratings
What percent of customers rated firm "superior" for "overall value for your money": Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "quality/maintenance of facilities and equipment"?
What percent of customers rated firm "superior" for "cleanliness"?
What percent of customers rated firm "superior" for "adequacy of facilities/equipment for demand"?
What percent of customers rated firm "superior" for "quality of instruction"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated firm "superior" for "availability of organized group activities"?
What percent of customers rated firm "superior" for "friendliness":
What percent of customers rated firm "superior" for "providing what the sales staff promised"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Illustrative Sample Cost Profiles
Individual - full access for three months: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Individual - full access for one year:
Individual - full access for three years:
Individual - weights only for one year:
Couple - full access for one year:
Couple - full access for three years:
Others
Hours: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Reciprocity:
Option 1:
Freeze(for any reason):
Contract/cancellation:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from BEDFORD, MA wrote on 07/23/08
This place is close to my house which is the only reason I maintain my..........
Subscriber from LEXINGTON, MA wrote on 10/07/07
Sales staff superior and over-bearing. Unable to share rate increase that was occurring the next..........
Subscriber from CONCORD, MA wrote on 10/12/06
The ballet classes (4 per week) are a unique and high-quality addition to the usual..........
See more comments at Boston Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in December 2008.









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