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Orkin received 35 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local pest control service.

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8 Industrial Way
Whitman, MA
Phone: 781-447-2500
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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35 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated Orkin "superior" for "doing work properly"? |
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| What percent of customers rated Orkin "superior" for "starting and completing work promptly"? |
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| What percent of customers rated Orkin "superior" for "letting you know cost early"? |
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| What percent of customers rated Orkin "superior" for "advice on service options and costs"? |
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| What percent of customers rated Orkin "adequate" or "superior" for "overall performance/quality"? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Pest Control Firms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Pest Control Firms.
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Subscriber from WOBURN, MA wrote about a local pest control service:
I have a maintenance contract with them. They come and spray and I often dont..........
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Subscriber from NUTTING LAKE, MA wrote about a local pest control service:
Complete success on 3 separate visits........
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Subscriber from NEEDHAM, MA wrote about a local pest control service:
Quality work and great service at a reasonable cost........
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Subscriber from ALLSTON, MA wrote about a local pest control service:
The absolute best. Creme de la Creme........
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Subscriber from BELLINGHAM, MA wrote about a local pest control service:
They are absolutely fantastic from the office to the service man. They were very helpful..........
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Subscriber from CONCORD, MA wrote about a local pest control service:
friendly guys...thorough work. And you get a free bottle of honey from their own bees........
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Subscriber from MELROSE, MA wrote about a local pest control service:
We have been clients for 10 years and have found them very responsive and thorough........
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Subscriber from SUDBURY, MA wrote about a local pest control service:
Im a longtime customer. They do a good job........
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Subscriber from LOWELL, MA wrote about a local pest control service:
If you need them, they are the best........
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Subscriber from CAMBRIDGE, MA wrote about a local pest control service:
Every three or four winters we have a mouse problem. The first few times we..........
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Subscriber from ARLINGTON, MA wrote about a local pest control service:
I have renewed my annual contract for the past 4 years. Have never had an..........
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