 |
Brennan Plumbing & Heating received 15 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.

|
 |
114 Rhinecliff St
Arlington, MA
Phone: 781-648-2737
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
15 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
 |
 |
 |
 |

| · |
Harris Plumbing & Heating, Arlington, MA
|
| · |
Crescent Plumbing & Drain, Arlington, MA
|
| · |
E Puopolo & Son, Arlington, MA
|
| · |
Button Plumbing & Heating, Arlington, MA
|
| · |
Brennan Plumbing & Heating, Arlington, MA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from NATICK, MA wrote about a local plumber:
Excellent work done by Gary to remove a plastic part clogging toilet........
-
Subscriber from NATICK, MA wrote about a local plumber:
Fair price and great service - stayed until the job was done and gave us..........
-
Subscriber from ANDOVER, MA wrote about a local plumber:
Excellent plumber, crew, and attention to customer service........
-
Subscriber from LEXINGTON, MA wrote about a local plumber:
Very pleased with the work; prompt and professional. Will definitely use in future........
-
Subscriber from WRENTHAM, MA wrote about a local plumber:
no pressure - answered questions about possible future work and brands of equipment.......
-
Subscriber from WAYLAND, MA wrote about a local plumber:
I called as a new customer for some routine, non-urgent repairs; Ron called back same..........
-
Subscriber from HOLLISTON, MA wrote about a local plumber:
Excellent work. Very serious about doing a good job........
-
Subscriber from BROOKLINE, MA wrote about a local plumber:
I had an emergency plumbing situation that I was able to satisfy from across the..........
-
Subscriber from ASHLAND, MA wrote about a local plumber:
They did a great job in installing the pipes and new slop sink as well..........
-
Subscriber from SWANSEA, MA wrote about a local plumber:
use Fall River office - technician failed to communicate package service properly; but honored misunderstanding.......
-
Subscriber from DEDHAM, MA wrote about a local plumber:
He ran into un unexpected problem replaceing toilet--the collar had rusted out. Replaced it with..........
-
Subscriber from SHARON, MA wrote about a local plumber:
Needed a plumber quckly and they came the same day........
-
Subscriber from WELLESLEY HILLS, MA wrote about a local plumber:
Mark was very pleasant to work with, laid back but detail-oriented. He researched and helped..........
-
Subscriber from NEWTON CENTER, MA wrote about a local plumber:
Plumber had to come back as the problem recurred. No charge. difficult to determine whether..........
-
Subscriber from NEWTON CENTER, MA wrote about a local plumber:
Terrific. Figures out how to tackle the most difficult problems. Wish that all tradesmen were..........
|
|
|
 |