 |
Mike Torchio & Sons received 17 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.
|
 |
134 Parsons St
Brighton, MA
Phone: 617-254-8884
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
17 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from BILLERICA, MA wrote about a local plumber:
They were the plumbers for our bath remodel. They ordered the toilets, tub and fixtures..........
-
Subscriber from SOMERVILLE, MA wrote about a local plumber:
Installed new hot water heater. Called them for estimate about noon. Arrived by 1:00 p.m.,..........
-
Subscriber from BROOKLINE, MA wrote about a local plumber:
The gals at Pipelines are good plumbers and nice folks, to boot........
-
Subscriber from CONCORD, MA wrote about a local plumber:
We have used Basnett Plumbing for every remodel and service call, and have been very..........
-
Subscriber from GLOUCESTER, MA wrote about a local plumber:
Superior service and quality but expensive........
-
Subscriber from WELLESLEY HILLS, MA wrote about a local plumber:
Mark was very pleasant to work with, laid back but detail-oriented. He researched and helped..........
-
Subscriber from BROOKLINE, MA wrote about a local plumber:
I had an emergency plumbing situation that I was able to satisfy from across the..........
-
Subscriber from HOPKINTON, MA wrote about a local plumber:
EXCELLENT.......
-
Subscriber from CONCORD, MA wrote about a local plumber:
They did a kitchen for us. Advice was great........
-
Subscriber from NORWOOD, MA wrote about a local plumber:
Excellent service. The first thing that impressed me was that someone was there to answer..........
|
|
|
 |
