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William D Osenton & Son received 18 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.

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689 Washington St
Brookline, MA
Phone: 617-277-6434
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from FRAMINGHAM, MA wrote about a local plumber:
I CHOSE THIS PLUMBER BASED ON CONSUMERS’ CHECKBOOK’S HIGH RATINGS FOR WORK & PRICE ($75/HR)...........
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Subscriber from SCITUATE, MA wrote about a local plumber:
David is dependable, expert, and courteous........
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Subscriber from NEWTON CENTER, MA wrote about a local plumber:
Came same day.......
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Subscriber from CAMBRIDGE, MA wrote about a local plumber:
Recommended........
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Subscriber from WRENTHAM, MA wrote about a local plumber:
no pressure - answered questions about possible future work and brands of equipment.......
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Subscriber from ANDOVER, MA wrote about a local plumber:
I havent used Steve for very long but I find it is hard to get..........
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Subscriber from WELLESLEY, MA wrote about a local plumber:
Weve used Wellesley Plumbing for several years. Their service is usually excellent and has never..........
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Subscriber from NEWBURYPORT, MA wrote about a local plumber:
Brian has handled all of our plumbing for a number of years, including the installation..........
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Subscriber from NORTH READING, MA wrote about a local plumber:
Used them twice, and would use them again........
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Subscriber from BILLERICA, MA wrote about a local plumber:
They were the plumbers for our bath remodel. They ordered the toilets, tub and fixtures..........
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Subscriber from HOLLISTON, MA wrote about a local plumber:
Excellent work. Very serious about doing a good job........
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Subscriber from WESTWOOD, MA wrote about a local plumber:
Quality of service was great. Timeliness and reliability were issues that resulted in "adequate" ratings..........
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Subscriber from LINCOLN, MA wrote about a local plumber:
Prompt, courteous, and efficient. Very reasonable compared to other firms i have used........
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Subscriber from LYNN, MA wrote about a local plumber:
Ive used their services on several occasions and have been pleased on each occasion........
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Subscriber from CAMBRIDGE, MA wrote about a local plumber:
Jim and Dave are just GREAT. Dave provided same-day service to snake out a 3d..........
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