 |
John the Plumber received 18 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.

|
 |
101 Middlesex Tpke #6-410
Burlington, MA
Phone: 781-272-3266
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
18 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
 |
 |
 |
 |

| · |
Dellarocco Plumbing & Heating, Burlington, MA
|
| · |
William F Gedick & Sons, Burlington, MA
|
| · |
John the Plumber, Burlington, MA
|
| · |
Gedick Brothers Plumbing & Heating, Burlington, MA
|
| · |
Kirkland & Shaw, Burlington, MA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from NEEDHAM, MA wrote about a local plumber:
Excellent quality of work and service at a reasonable cost........
-
Subscriber from NEWBURYPORT, MA wrote about a local plumber:
Brian has handled all of our plumbing for a number of years, including the installation..........
-
Subscriber from ANDOVER, MA wrote about a local plumber:
I replumbed my entire house - very big job. These guys were outstanding - competent,..........
-
Subscriber from WELLESLEY HILLS, MA wrote about a local plumber:
Mark was very pleasant to work with, laid back but detail-oriented. He researched and helped..........
-
Subscriber from NEWTONVILLE, MA wrote about a local plumber:
Very competent and friendly service. Reasonable prices. Other family members have used Porters too and..........
-
Subscriber from NATICK, MA wrote about a local plumber:
Arrived an hour after we called to fix a dishwash. Besides reattaching the drain hose..........
-
Subscriber from COHASSET, MA wrote about a local plumber:
Very skillful, concerned for customers pocketbook, and reasonably priced........
-
Subscriber from NATICK, MA wrote about a local plumber:
My experience is that they are very professional and do the highest quality work. They..........
|
|
|
 |