 |
Pann Home Services received 46 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.
|
 |
207 Prospect St
Cambridge, MA
Phone: 617-864-2625
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
46 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
 |
 |
 |
|
| · |
Winters Plumbing & Heating, Cambridge, MA
|
| · |
Joseph P Barrell Plumbing, Cambridge, MA
|
| · |
Alewife, Cambridge, MA
|
| · |
William J Malcolm & Son, Cambridge, MA
|
| · |
P C Heating & Plumbing & Air Conditioning, Cambridge, MA
|
| · |
Pann Home Services, Cambridge, MA
|
|
many more......
|
|
|
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from NEWTON CENTER, MA wrote about a local plumber:
Friendly, experienced plumber........
-
Subscriber from BOXFORD, MA wrote about a local plumber:
Not gruff like your typical plumber, and they are good listeners - whether you know..........
-
Subscriber from NEEDHAM, MA wrote about a local plumber:
Recently had an emergency (bathtub faucet wouldnt shut off), called them blind and they came..........
-
Subscriber from HOLLISTON, MA wrote about a local plumber:
Replace and install new water heater........
-
Subscriber from WESTWOOD, MA wrote about a local plumber:
Quality of service was great. Timeliness and reliability were issues that resulted in "adequate" ratings..........
-
Subscriber from NEWTON, MA wrote about a local plumber:
RP Holmes did an oil-to-gas heating conversion for me and installed a new indirect hot..........
-
Subscriber from SHARON, MA wrote about a local plumber:
Needed a plumber quckly and they came the same day........
-
Subscriber from BEVERLY, MA wrote about a local plumber:
Jim has come on the weekend when we have been stuck. He tries to make..........
-
Subscriber from NORTH READING, MA wrote about a local plumber:
Fast, reliable, reasonable, pleasant - really superior.......
-
Subscriber from ANDOVER, MA wrote about a local plumber:
Excellent plumber, crew, and attention to customer service........
-
Subscriber from HOPKINTON, MA wrote about a local plumber:
EXCELLENT.......
|
|
|
 |
