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Towne & Country Plumbing & Heating received 12 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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PO Box 2580
Duxbury, MA
Phone: 781-934-2451
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from NORTH READING, MA wrote about a local plumber:
Used them twice, and would use them again........
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Subscriber from WATERTOWN, MA wrote about a local plumber:
I needed a water heater replacement and they showed up when expected. They were polite..........
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Subscriber from FRAMINGHAM, MA wrote about a local plumber:
Jim is thoroughly professional, will show up in an emergency on short notice........
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Subscriber from CAMBRIDGE, MA wrote about a local plumber:
Jim and Dave are just GREAT. Dave provided same-day service to snake out a 3d..........
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Subscriber from SHARON, MA wrote about a local plumber:
Great guys. prompt and reliable for two visits........
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Subscriber from WESTWOOD, MA wrote about a local plumber:
prompt, owner returned call on a Saturday.......
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Subscriber from WATERTOWN, MA wrote about a local plumber:
A person always answers the phone when you call - not an answering service or..........
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Subscriber from NORWOOD, MA wrote about a local plumber:
We had a great experience with Frank and his team. Frank helped us renovate our..........
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Subscriber from SWAMPSCOTT, MA wrote about a local plumber:
I have used this firm for 30 years and have had consistently good service when..........
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Subscriber from NATICK, MA wrote about a local plumber:
My experience is that they are very professional and do the highest quality work. They..........
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Subscriber from NEWBURYPORT, MA wrote about a local plumber:
Brian has handled all of our plumbing for a number of years, including the installation..........
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Subscriber from WEST ROXBURY, MA wrote about a local plumber:
He was a subcontractor on a remodeling job and I wouldnt hesitate to use him..........
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Subscriber from ANDOVER, MA wrote about a local plumber:
Expensive, but worth the cost for his reliability and pleasantness........
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