 |
McDonnell Plumbing & Heating received 29 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.

|
 |
9 Prospect St
Needham, MA
Phone: 781-444-7045
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
29 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
 |
 |
 |
 |

| · |
C H Jonasson, Needham, MA
|
| · |
WT Colpitts Plumbing & Heating, Needham, MA
|
| · |
Kerivan-Lane, Needham, MA
|
| · |
McDonnell Plumbing & Heating, Needham, MA
|
| · |
Rusty's Plumbing & Heating, Needham, MA
|
|
many more......
|
|
 |
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from MILLIS, MA wrote about a local plumber:
Very competent individual ........
-
Subscriber from WESTON, MA wrote about a local plumber:
The first time we called Stephen, he came promptly but told us to call a..........
-
Subscriber from REVERE, MA wrote about a local plumber:
Alan, Kevin & Jay are true professionals and a pleasure to deal with! Highly recommended!.......
-
Subscriber from NEWBURYPORT, MA wrote about a local plumber:
Brian has handled all of our plumbing for a number of years, including the installation..........
-
Subscriber from ARLINGTON, MA wrote about a local plumber:
Called on a Saturday morning when kitchen sink was stopped up. They returned my call..........
-
Subscriber from FRAMINGHAM, MA wrote about a local plumber:
I CHOSE THIS PLUMBER BASED ON CONSUMERS’ CHECKBOOK’S HIGH RATINGS FOR WORK & PRICE ($75/HR)...........
-
Subscriber from BRAINTREE, MA wrote about a local plumber:
Advised me on plumbing tasks that needed to be fixed and that did not need..........
-
Subscriber from NEWTON CENTER, MA wrote about a local plumber:
Plumber had to come back as the problem recurred. No charge. difficult to determine whether..........
-
Subscriber from BILLERICA, MA wrote about a local plumber:
have had them replace 3 hot water heaters. they always came promptly when our prior..........
-
Subscriber from BROOKLINE, MA wrote about a local plumber:
They installed a hot water heater for us just a few months ago. They knew..........
-
Subscriber from NORWOOD, MA wrote about a local plumber:
responded quickly and fixed two issues over the past year. Happy with the service, promptness..........
-
Subscriber from NAHANT, MA wrote about a local plumber:
PROMPT RESPONSE VERY EXACTING INSTALLATION AND REPAIR WORK VERY ACCOMODATING.......
-
Subscriber from WELLESLEY, MA wrote about a local plumber:
Highly recommend.......
|
|
|
 |