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How does Rusty's Plumbing & Heating Rate?
Rusty's Plumbing & Heating received 16 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
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Rusty's Plumbing & Heating
733 Webster St
Needham, MA
Phone: 781-433-0066



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What can Consumers' CHECKBOOK tell you about Rusty's Plumbing & Heating?
Firm Specific Info
Areas Firm Serves:
CHECKBOOK Ratings
Number of customer survey ratings: 16 ratings
What percent of customers rated firm "superior" for "overall performance"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
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Is firm a member of the Better Business Bureau?
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Prices
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What the firm's minimum charge includes?
Local Plumbers
· WT Colpitts Plumbing & Heating, Needham, MA
· C H Jonasson, Needham, MA
· Rusty's Plumbing & Heating, Needham, MA
· McDonnell Plumbing & Heating, Needham, MA
· Kerivan-Lane, Needham, MA
many more......

 
Sample Subscriber Comments & Reviews for Plumbers in the Boston Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

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