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Phoenix Plumbing & Heating received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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158 Main St
Norfolk, MA
Phone: 508-541-7800
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from QUINCY, MA wrote about a local plumber:
Mr Lewis is dependable and courteous in addition to being a good plumber........
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Subscriber from ASHLAND, MA wrote about a local plumber:
a real craftsman who cares about the quality of his work. I will recommend him..........
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Subscriber from ARLINGTON, MA wrote about a local plumber:
Friendly, competent, efficient, and professional. Installed a new water heater on a Saturday morning after..........
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Subscriber from WESTON, MA wrote about a local plumber:
The first time we called Stephen, he came promptly but told us to call a..........
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Subscriber from NORWOOD, MA wrote about a local plumber:
We had a great experience with Frank and his team. Frank helped us renovate our..........
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Subscriber from HYDE PARK, MA wrote about a local plumber:
Bovill Plumbing answered my call promptly for a non emergency call. After getting three estimates,..........
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Subscriber from AUBURNDALE, MA wrote about a local plumber:
Mr. Salemme was very prompt and pleasant to do business. We will use him from..........
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Subscriber from SWANSEA, MA wrote about a local plumber:
use Fall River office - technician failed to communicate package service properly; but honored misunderstanding.......
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Subscriber from CAMBRIDGE, MA wrote about a local plumber:
Jim and Dave are just GREAT. Dave provided same-day service to snake out a 3d..........
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Subscriber from NEWBURYPORT, MA wrote about a local plumber:
Brian has handled all of our plumbing for a number of years, including the installation..........
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Subscriber from NEEDHAM, MA wrote about a local plumber:
Rusty is the best........
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Subscriber from WEST ROXBURY, MA wrote about a local plumber:
He was a subcontractor on a remodeling job and I wouldnt hesitate to use him..........
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Subscriber from LEXINGTON, MA wrote about a local plumber:
Very pleased with the work; prompt and professional. Will definitely use in future........
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Subscriber from NATICK, MA wrote about a local plumber:
Fair price and great service - stayed until the job was done and gave us..........
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