 |
Mark J Cullen Plumbing received 15 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.
|
 |
916 Pleasant St
Norwood, MA
Phone: 781-769-9411
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
15 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from ANDOVER, MA wrote about a local plumber:
Excellent plumber, crew, and attention to customer service........
-
Subscriber from CHESTNUT HILL, MA wrote about a local plumber:
I have used them for years, have also used other plumbers, but keep coming back..........
-
Subscriber from WAYLAND, MA wrote about a local plumber:
I called as a new customer for some routine, non-urgent repairs; Ron called back same..........
-
Subscriber from HYDE PARK, MA wrote about a local plumber:
Bovill Plumbing answered my call promptly for a non emergency call. After getting three estimates,..........
-
Subscriber from STOW, MA wrote about a local plumber:
Snaked out a kitchen sink drain and now it runs fast and without any problems...........
-
Subscriber from CHELMSFORD, MA wrote about a local plumber:
Very fast response to requests and costs are reasonable.......
-
Subscriber from DOVER, MA wrote about a local plumber:
Very professional.......
-
Subscriber from BOSTON, MA wrote about a local plumber:
I found this plumber through the Consumers Checkbook; I have been very pleased with all..........
-
Subscriber from NORWOOD, MA wrote about a local plumber:
Excellent service. The first thing that impressed me was that someone was there to answer..........
-
Subscriber from WELLESLEY, MA wrote about a local plumber:
Extremely pleasant to work with. Suggested least expensive way to solve the problem. Left workspace..........
-
Subscriber from CONCORD, MA wrote about a local plumber:
They did a kitchen for us. Advice was great........
-
Subscriber from BROOKLINE, MA wrote about a local plumber:
The gals at Pipelines are good plumbers and nice folks, to boot........
-
Subscriber from SOMERVILLE, MA wrote about a local plumber:
Installed new hot water heater. Called them for estimate about noon. Arrived by 1:00 p.m.,..........
-
Subscriber from BELMONT, MA wrote about a local plumber:
Exceeded expectations in all respects, on gas conversion and boiler/hot water replacement. Truly an outstanding..........
|
|
|
 |
