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McLaughlin Plumbing received 25 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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PO Box 4110
Peabody, MA
Phone: 978-532-3300
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from LOWELL, MA wrote about a local plumber:
Found this plumber from Consumers Checkbook website and the high ratings were accurate. They came..........
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Subscriber from SOMERVILLE, MA wrote about a local plumber:
Installed new hot water heater. Called them for estimate about noon. Arrived by 1:00 p.m.,..........
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Subscriber from LEXINGTON, MA wrote about a local plumber:
Used twice now. Would use again........
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Subscriber from NEEDHAM, MA wrote about a local plumber:
Recently had an emergency (bathtub faucet wouldnt shut off), called them blind and they came..........
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Subscriber from BROOKLINE, MA wrote about a local plumber:
They installed a hot water heater for us just a few months ago. They knew..........
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Subscriber from NORWOOD, MA wrote about a local plumber:
responded quickly and fixed two issues over the past year. Happy with the service, promptness..........
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Subscriber from NORWOOD, MA wrote about a local plumber:
top notch. very responsive and exceeded expectations........
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Subscriber from LINCOLN, MA wrote about a local plumber:
great work.......
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Subscriber from DEDHAM, MA wrote about a local plumber:
He ran into un unexpected problem replaceing toilet--the collar had rusted out. Replaced it with..........
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Subscriber from BELMONT, MA wrote about a local plumber:
Best experience with a plumber I have ever had. Picked from Check book list........
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Subscriber from NEWTON, MA wrote about a local plumber:
RP Holmes did an oil-to-gas heating conversion for me and installed a new indirect hot..........
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Subscriber from NEWTON CENTER, MA wrote about a local plumber:
Very prompt response and very neat work. They gave the impression that they really want..........
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Subscriber from ARLINGTON, MA wrote about a local plumber:
Called on a Saturday morning when kitchen sink was stopped up. They returned my call..........
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Subscriber from FRAMINGHAM, MA wrote about a local plumber:
Mr Park was friendly and gave an accurate and reasonable quote. He completed the work..........
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