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Bigelow Plumbing & Heating received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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50 Longley Rd
Shirley, MA
Phone: 978-772-6972
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from BROOKLINE, MA wrote about a local plumber:
They installed a hot water heater for us just a few months ago. They knew..........
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Subscriber from HOLLISTON, MA wrote about a local plumber:
Excellent work. Very serious about doing a good job........
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Subscriber from WEST ROXBURY, MA wrote about a local plumber:
He was a subcontractor on a remodeling job and I wouldnt hesitate to use him..........
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Subscriber from ANDOVER, MA wrote about a local plumber:
I replumbed my entire house - very big job. These guys were outstanding - competent,..........
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Subscriber from KINGSTON, MA wrote about a local plumber:
Angelo came on the HOTTEST day to complete a small punchlist (toilet install, new spigots)..........
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Subscriber from SWAMPSCOTT, MA wrote about a local plumber:
I have used this firm for 30 years and have had consistently good service when..........
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Subscriber from WEST ROXBURY, MA wrote about a local plumber:
Not cheap, but one of the best........
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Subscriber from WELLESLEY, MA wrote about a local plumber:
Superb knowledge, excellent work.......
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Subscriber from NATICK, MA wrote about a local plumber:
Good service at a fair price, pleasant and neat........
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Subscriber from PEPPERELL, MA wrote about a local plumber:
Used them for a number of years and can recommend highly.......
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