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Milligan Plumbing & Heating received 10 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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PO Box 320171
West Roxbury, MA
Phone: 617-323-3112
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from BILLERICA, MA wrote about a local plumber:
They were the plumbers for our bath remodel. They ordered the toilets, tub and fixtures..........
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Subscriber from WATERTOWN, MA wrote about a local plumber:
I needed a water heater replacement and they showed up when expected. They were polite..........
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Subscriber from ARLINGTON, MA wrote about a local plumber:
Weve used Stephen Porter for several jobs and have been pleased by their promptness, courtesy,..........
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Subscriber from NATICK, MA wrote about a local plumber:
Good service at a fair price, pleasant and neat........
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Subscriber from WESTWOOD, MA wrote about a local plumber:
Quality of service was great. Timeliness and reliability were issues that resulted in "adequate" ratings..........
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Subscriber from WESTWOOD, MA wrote about a local plumber:
Excellent service. Prompt, fair, courteous, knowledgeable. Highly recommend these guys for all your plumbing needs........
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Subscriber from WELLESLEY HILLS, MA wrote about a local plumber:
Mark was very pleasant to work with, laid back but detail-oriented. He researched and helped..........
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Subscriber from REVERE, MA wrote about a local plumber:
Dependable. Good explanations of needed work. Reasonable prices........
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Subscriber from WRENTHAM, MA wrote about a local plumber:
no pressure - answered questions about possible future work and brands of equipment.......
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Subscriber from CHELMSFORD, MA wrote about a local plumber:
Very fast response to requests and costs are reasonable.......
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Subscriber from ANDOVER, MA wrote about a local plumber:
Good work, attention to detail, and good attitude dealing with customer........
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