 |
Gem Plumbing & Heating received 11 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.
|
 |
1 Wellington Rd
Lincoln, RI
Phone: 617-884-2771
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
11 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from WESTWOOD, MA wrote about a local plumber:
Excellent service. Prompt, fair, courteous, knowledgeable. Highly recommend these guys for all your plumbing needs........
-
Subscriber from NATICK, MA wrote about a local plumber:
Good service at a fair price, pleasant and neat........
-
Subscriber from SOMERVILLE, MA wrote about a local plumber:
Installed new hot water heater. Called them for estimate about noon. Arrived by 1:00 p.m.,..........
-
Subscriber from WAYLAND, MA wrote about a local plumber:
I called as a new customer for some routine, non-urgent repairs; Ron called back same..........
-
Subscriber from BOSTON, MA wrote about a local plumber:
I no longer use this plumber because they tried to sell me a $300 annual..........
-
Subscriber from NEWTON CENTER, MA wrote about a local plumber:
Came same day.......
-
Subscriber from MILLIS, MA wrote about a local plumber:
Very competent individual ........
-
Subscriber from NORTH READING, MA wrote about a local plumber:
Fast, reliable, reasonable, pleasant - really superior.......
-
Subscriber from DEDHAM, MA wrote about a local plumber:
I just had my first experience today with a Baker-Elman plumber and it was excellent...........
-
Subscriber from LOWELL, MA wrote about a local plumber:
Found this plumber from Consumers Checkbook website and the high ratings were accurate. They came..........
|
|
|
 |
