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Sunday, November 8, 2009

Who Rates Best (& Worst) in the Boston Area? Now You'll Know.

Supermarkets

Shaw's and Stop & Shop dominate the area's supermarket scene. Unfortunately, our recent price shopping reveals neither is a standout for price, and our customer surveys show neither particularly wows its customers when it comes to quality and service. Fortunately, there are still a few bright spots for Boston area supermarket shoppers. Our recent price survey reveals which area chains have the lowest prices, and our customer surveys reveal which rate highest for quality of meats and produce, variety, speed of checkout, and other service features.

From Boston Consumers' CHECKBOOK Magazine

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Boston Consumers' CHECKBOOK Table of Contents.



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Name Areas with Store Locations Number of ratings Percent of surveyed customers who rated store "superior" on our survey for ...
Quality of fresh produce Quality of meats Variety of fresh produce Variety of other products Keeping things in stock Convenience of store layout Ease of finding prices Speed of checkout Staff helpfulness/ pleasantness Parking Help loading car Overall quality
1. Atlantic Food Mart

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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2. Big Y World Class Market

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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3. BJ's Wholesale Club

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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4. Costco

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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5. Crosby's Marketplace

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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6. DeMoulas Market Basket

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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7. Donelan's Supermarkets

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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8. Hannaford Supermarkets

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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9. Johnnie's Foodmaster

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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10. Omni Foods

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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11. Roche Bros.

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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12. Russo's

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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13. Shaw's Supermarkets

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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14. Stop & Shop Supermarket

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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15. Sudbury Farms

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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16. Trader Joe's

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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17. Trucchi's Supermarket

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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18. Whole Foods Market

Boston Consumers' CHECKBOOK has ratings of 18 local supermarkets.
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Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from ARLINGTON, MA wrote about TRADER JOE'S, , on 10/07/09
Not really a supermaket - more a specialty store. Can't really compare variety with a..........
Subscriber from ARLINGTON, MA wrote about WHOLE FOODS MARKET, , on 10/07/09
Great store but very pricey. I only shop there for certain items I can't get..........
Subscriber from SOMERVILLE, MA wrote about SHAW'S SUPERMARKETS, , on 09/17/09
I shop at Porter Sq. Why I keep going back, I don't know. I typically..........
Subscriber from SOMERVILLE, MA wrote about JOHNNIE'S FOODMASTER, , on 09/17/09
Pleasant, well stocked store. Very pleasant staff. Good "wild caught" fresh fish selection........
Subscriber from ANDOVER, MA wrote about DEMOULAS MARKET BASKET, , on 09/10/09
Best prices........
Subscriber from ANDOVER, MA wrote about WHOLE FOODS MARKET, , on 09/10/09
Generally expensive. Prepared food bars very good for quick, healthy take-out. Bulk foods a good..........
Subscriber from REVERE, MA wrote about DEMOULAS MARKET BASKET, , on 09/09/09
chelsea superstore the best store around.......
Subscriber from MELROSE, MA wrote about TRADER JOE'S, , on 09/09/09
High quality products at good prices. Great staff. My only complaint is that you cannot..........
Subscriber from MELROSE, MA wrote about ROCHE BROS., , on 09/09/09
An excellent high end store. Great premade foods. Service is impeccable. I would shop here..........
Subscriber from NATICK, MA wrote about TRADER JOE'S, , on 09/09/09
The quality not listed here is value--Trader Joe's has excellent value on many products, especially..........
Subscriber from WALTHAM, MA wrote about STOP & SHOP SUPERMARKET, , on 09/08/09
sales prices generally the same as Hannerford's every day prices.......
Subscriber from REVERE, MA wrote about STOP & SHOP SUPERMARKET, , on 08/26/09
Furlong Drive Revere Location.......
Subscriber from NORTH ANDOVER, MA wrote about DEMOULAS MARKET BASKET, , on 08/26/09
Prices are very good. Not much in the way of healthy, organic or vagetarian foods...........
Subscriber from AUBURNDALE, MA wrote about TRADER JOE'S, , on 08/26/09
Love shopping there because of variety and unusual items. Unfortunately, some wonderful products are discontinued..........
Subscriber from BELMONT, MA wrote about WHOLE FOODS MARKET, , on 08/24/09
Great but pricey.......
Subscriber from BELMONT, MA wrote about DEMOULAS MARKET BASKET, , on 08/24/09
Prices are great, house brands are terrific.......
Subscriber from HAVERHILL, MA wrote about ROCHE BROS., , on 08/24/09
Good meat, fish and produce quality. On the expensive side........
Subscriber from HAVERHILL, MA wrote about WHOLE FOODS MARKET, , on 08/24/09
Expensive, but good quality and offers more high-end products than other supermarkets........
Subscriber from BOXFORD, MA wrote about STOP & SHOP SUPERMARKET, , on 08/24/09
I prefer the much lower prices at Market Basket........
Subscriber from BROOKLINE, MA wrote about TRADER JOE'S, , on 08/24/09
good prices.......
Subscriber from BROOKLINE, MA wrote about SHAW'S SUPERMARKETS, , on 08/24/09
slightly pricy.......
Subscriber from CAMBRIDGE, MA wrote about WHOLE FOODS MARKET, , on 08/19/09
Expensive!.......
Subscriber from DEDHAM, MA wrote about ROCHE BROS., , on 08/15/09
Been going to the Westwood store for about 15 years. Very helpful and knowledgeable staff...........
Subscriber from LEXINGTON, MA wrote about WHOLE FOODS MARKET, , on 08/13/09
Too much emphasis on organic produce, which makes it expensive. Produce is inferior to that..........
Subscriber from NEWTON CENTER, MA wrote about TRADER JOE'S, , on 08/12/09
So-so produce........
See more comments at Boston Consumers' CHECKBOOK.








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