 |
Crystal Travel & Tours received 13 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 150,000 Boston area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local travel agent.
|
 |
100 Spring St
West Roxbury, MA
Phone: 617-327-4242
"Consumers' CHECKBOOK patterns itself after Consumer Reports. It takes no ads and does in-depth analyses, packaging customer survey research with its own pricing data and advice. Companies aren't listed unless Consumers' CHECKBOOK has at least 10 consumer assessments."
"CHECKBOOK comes to town after beginning in Washington D.C., and San Francisco, where it’s built a reputation for excellence in consumer journalism."
|
|
| Areas Firm Serves: |
|
| Equipment Firm Services/Installs: |
|
| Number of customer survey ratings: |
13 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated Crystal Travel & Tours "superior" for "doing work properly"? |
|
| What percent of customers rated Crystal Travel & Tours "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated Crystal Travel & Tours "superior" for "letting you know cost early"? |
|
| What percent of customers rated Crystal Travel & Tours "superior" for "advice on service options and costs"? |
|
| What percent of customers rated Crystal Travel & Tours "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
| Fee for an estimate if repair work is not done: |
|
|
|
 |
 |
 |
|
| · |
AAA, Newton, MA
|
| · |
Grand Circle Travel, Boston, MA
|
| · |
AAA, South Attleboro, MA
|
| · |
Garber Travel,
|
| · |
Liberty Travel, Burlington, MA
|
| · |
AAA, Lawrence, MA
|
| · |
Liberty Travel, South Weymouth, MA
|
| · |
Liberty Travel, Danvers, MA
|
| · |
Katlin Travel Group, Lexington, MA
|
| · |
AAA, Raynham, MA
|
| · |
AAA, Franklin, MA
|
| · |
Vacation Outlet/BJ's Vacations, Wilmington, MA
|
| · |
Chestnut Hill Travel, Newton, MA
|
| · |
Quinwell Travel Service, Wellesley, MA
|
| · |
Liberty Travel,
|
| · |
AAA, Framingham, MA
|
| · |
AAA, Burlington, MA
|
| · |
P & H Travel, West Bridgewater, MA
|
| · |
Great International Travel, Needham, MA
|
| · |
Liberty Travel, Taunton, MA
|
|
many more......
|
|
|
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Travel Agencies Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Travel Agencies.
-
Subscriber from NEEDHAM HEIGHTS, MA wrote about a local travel agent:
Excellent and knwledgible.......
-
Subscriber from BROCKTON, MA wrote about a local travel agent:
Our honeymoon, great features second time to Aruba. Used them 4 times........
-
Subscriber from PEABODY, MA wrote about a local travel agent:
Have used AAA for road trips, car rental and hotels. Very satisfied........
-
Subscriber from SOUTH EASTON, MA wrote about a local travel agent:
Excellent!.......
-
Subscriber from FOXBORO, MA wrote about a local travel agent:
This is our third travel agent and she is a keeper. Great communication and responds..........
-
Subscriber from BILLERICA, MA wrote about a local travel agent:
Always take the time to research options, alternative destinations with similar outcomes long-standing relationship with..........
-
Subscriber from DEDHAM, MA wrote about a local travel agent:
went to AARP website which sent me to expedia great service, there star system as..........
-
Subscriber from NO ATTLEBORO, MA wrote about a local travel agent:
great service. excellent, knowledgeable staff. friendly. takes their time with you........
-
Subscriber from WATERTOWN, MA wrote about a local travel agent:
Outstanding personal service on trips to Ecuador, Peru, Bolivia, Chile, Argentina and the Galapagos........
-
Subscriber from PEPPERELL, MA wrote about a local travel agent:
superior service.......
|
|
|
 |
