Other Auto Body Shops
· Wally's Carstar Auto Body, Des Plaines, IL
· Busse Auto Body, Des Plaines, IL
· Auto Krafters of Des Plaines, Des Plaines, IL
· Collision Revision, Des Plaines, IL
many more......
 
Chicago Consumers' CHECKBOOK
The independent, nonprofit, no-advertising consumer ratings authority
See All Auto Body Shops

Busse Auto Body received 14 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK.org rates Chicago area services of all kinds . . . from auto repair shops to dentists . . . from veterinarians to plumbers . . . from insurance companies to dry cleaners.

How does Busse Auto Body
rate compared to other local auto body shops?
Area's highest-rated auto body shop:
100% 100%
Average of nearby auto body shops:
86% 86%
Busse Auto Body : Find out at CHECKBOOK
Area's lowest-rated auto body shop:
55% 55%
Percent of customers who rated shops "superior"
CHECKBOOK.org tells you the percent of each auto body shop's customers who rated it "superior" or even "adequate."
  • More than 153 auto body shops rated.
  • Based on more than 2,732 consumer ratings by CHECKBOOK and Consumer Reports subscribers who have used these companies and professionals.
Busse Auto Body had prices that were 13% lower than average.
Click here to see how other local auto body shops rated on quality and price.

There were big price differences among shops, according to thousands of price checks by Chicago Consumers' CHECKBOOK's undercover shoppers. For example, the cost to replace the trunk lid on one specific car ranged from $600 to $1,087.

Chicago Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.


Busse Auto Body
1865 Busse Hwy
Des Plaines, IL
Phone: 847-824-1352

I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money...
"I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money..."
- Linda Miner

What can Consumers' CHECKBOOK tell you about Busse Auto Body?
CHECKBOOK Ratings
Number of customer survey ratings for Busse Auto Body: 14 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
How did the prices at Busse Auto Body compare to the average body shop's prices?
Firm's hourly labor rate for body repair work:

Sample Subscriber Comments & Reviews for Auto Body Shops in the Chicago Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Body Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Body Shops.

  • Subscriber from PALOS HILLS, IL wrote about a local auto body shop: Dan does a great job trying to help his customers.......
  • Subscriber from MANHATTAN, IL wrote about a local auto body shop: Very pleasant to deal with. Website allows you to keep tabs on repair process.......
  • Subscriber from VERNON HILLS, IL wrote about a local auto body shop: Took a little while to get the parts, but overall a pleasant experience. Nice workmanship........
  • Subscriber from CHICAGO, IL wrote about a local auto body shop: Very Friendly Atmosphere and People........
  • Subscriber from WAUKEGAN, IL wrote about a local auto body shop: insurance coverage.......
  • Subscriber from LOMBARD, IL wrote about a local auto body shop: Ive heard so many good things about this shop and theyre all true. If you..........
  • Subscriber from LISLE, IL wrote about a local auto body shop: Great quality, prompt work. Very helpful staff........
  • Subscriber from DOWNERS GROVE, IL wrote about a local auto body shop: THe crew at Gerbers did a fine job repairing my severely damaged car. Everything was..........
  • Subscriber from WHEELING, IL wrote about a local auto body shop: Excellent service!!! Job done beautifully - on time - and even sometimes below estimated cost!.......
  • Subscriber from EVANSTON, IL wrote about a local auto body shop: One of the best companies I have ever dealt with in taking care of my..........
  • Subscriber from ST CHARLES, IL wrote about a local auto body shop: Used this facility many years. Great service........
  • Subscriber from CHICAGO, IL wrote about a local auto body shop: Prompltly returned calls. Fast service........
  • Subscriber from PALATINE, IL wrote about a local auto body shop: no problems with them or my insurance company, very smooth experience, and quick. I got..........
  • Subscriber from EVANSTON, IL wrote about a local auto body shop: Outstanding body shop; work is top-notch, prices competitive; staff highly professional; your car looks like..........
  • Subscriber from EVANSTON, IL wrote about a local auto body shop: I cant speak highly enough about Lake Side. Their work is outstanding, customers are treated..........
  • Subscriber from NAPERVILLE, IL wrote about a local auto body shop: Reasonable price, excellent work, no problems.......
  • Subscriber from BUFFALO GROVE, IL wrote about a local auto body shop: Have used Alpine for few years now and they have always treated me fairly and..........

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data




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