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many more......
 
Chicago Consumers' CHECKBOOK
The independent, nonprofit, no-advertising consumer ratings authority
See All Auto Body Shops

Lou's Auto Body received 13 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.

CHECKBOOK.org rates Chicago area services of all kinds . . . from auto repair shops to dentists . . . from veterinarians to plumbers . . . from insurance companies to dry cleaners.

Area's highest-rated auto body shop:
100% 100%
Average of nearby auto body shops:
86% 86%
Lou's Auto Body : Find out at CHECKBOOK
Area's lowest-rated auto body shop:
54% 54%
Percent of customers who rated shops "superior"
CHECKBOOK.org tells you the percent of each auto body shop's customers who rated it "superior" or even "adequate."
  • More than 153 auto body shops rated.
  • Based on more than 2,921 consumer ratings by CHECKBOOK and Consumer Reports subscribers who have used these companies and professionals.
Lou's Auto Body had prices that were 11% lower than average.
Click here to see how other local auto body shops rated on quality and price.

There were big price differences among shops, according to thousands of price checks by Chicago Consumers' CHECKBOOK's undercover shoppers. For example, the cost to replace the trunk lid on one specific car ranged from $600 to $1,087.

Chicago Consumers' CHECKBOOK (CHECKBOOK.org) will save you trouble, time, and money. It's the independent, non-profit, no-advertising source of ratings and advice on hundreds of types of services you use in your everyday life. See list of services covered.


Lou's Auto Body
114 E St Charles Rd
Villa Park, IL
Phone: 630-832-7332


I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money...
"I always use CHECKBOOK before choosing a service company...no more lousy-service hassle, no more wasted money..."
- Linda Miner

What can Consumers' CHECKBOOK tell you about Lou's Auto Body?
CHECKBOOK Ratings
Number of customer survey ratings for Lou's Auto Body: 13 ratings
What percent of customers rated firm "superior" for "overall performance/quality"?
What percent of customers rated firm "superior" for "doing work properly"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "letting you know cost early"?
What percent of customers rated firm "superior" for "advice on service options and costs"?
What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
How did the prices at Lou's Auto Body compare to the average body shop's prices?
Firm's hourly labor rate for body repair work:

Sample Subscriber Comments & Reviews for Auto Body Shops in the Chicago Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Body Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Body Shops.

  • Subscriber from BATAVIA, IL wrote about a local auto body shop: Royal Coach advised me to have the insurance rep come to them and they would..........
  • Subscriber from DARIEN, IL wrote about a local auto body shop: This is one shop that Met Life uses for cars covered by their insurance. Good..........
  • Subscriber from PARK RIDGE, IL wrote about a local auto body shop: they have always done a very good job.......
  • Subscriber from LA GRANGE, IL wrote about a local auto body shop: Couldnt get Van liftgate to open. They opened it quickly and at no charge. WOW!.......
  • Subscriber from CHICAGO, IL wrote about a local auto body shop: They did a great job at a competitive price. It was ready when they promised...........
  • Subscriber from HARWOOD HEIGHTS, IL wrote about a local auto body shop: They do a good job. They are willing to work with you on reducing costs...........
  • Subscriber from CHICAGO, IL wrote about a local auto body shop: If you need collision work, this is the place to go. Very high level of..........
  • Subscriber from ORLAND PARK, IL wrote about a local auto body shop: staff willingly went "the extra mile" to find a needed grille without going to GM..........
  • Subscriber from STREAMWOOD, IL wrote about a local auto body shop: I have been using them for 20 years now and I never had a problem...........
  • Subscriber from CHICAGO, IL wrote about a local auto body shop: the work was flawless. they shuttled me to the car rental station.the staff was very..........
  • Subscriber from LOMBARD, IL wrote about a local auto body shop: Great experience, would highly recommend........

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data