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Merlin's Muffler & Brake received 17 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
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1711 Ogden Ave
Downers Grove, IL
Phone: 630-434-0800
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
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Does shop get CHECKBOOK's top rating ( ) for quality? |
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| Does shop get CHECKBOOK's top rating () for price? |
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| Number of customer survey ratings: |
17 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated firm "superior" for "doing work properly"? |
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| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
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| What percent of customers rated firm "superior" for "letting you know cost early"? |
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| What percent of customers rated firm "superior" for "advice on service options and costs"? |
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| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
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| Is shop AAA approved? |
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| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
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| Is shop authorized to perform emissions and safety inspections? |
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| What makes of vehicles does shop repair? |
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Bill Kay Suzuki in Downers Grove, Downers Grove, IL
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J & C Auto Service, Downers Grove, IL
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Pugi of Chicagoland Volkswagen, Downers Grove, IL
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Bill Kay Buick GMC, Downers Grove, IL
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Fairview Auto Center, Downers Grove, IL
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Packey Webb Ford, Downers Grove, IL
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Beard Auto Repair, Downers Grove, IL
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Merlin's Muffler & Brake, Downers Grove, IL
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
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Subscriber from CAROL STREAM, IL wrote about a local auto repair shop:
Had issues with Tire Mounting being able to be performed by them directly the had..........
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Subscriber from WHEATON, IL wrote about a local auto repair shop:
I am 72 years old, and in my entire life Ive not found a better..........
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Subscriber from GLENCOE, IL wrote about a local auto repair shop:
This is an unpretentious, small business with reasonable prices. Many longtime customers........
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Subscriber from GLEN ELLYN, IL wrote about a local auto repair shop:
Not so much about Dons, in particular, but the flat rate manual most places use...........
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Subscriber from PARK RIDGE, IL wrote about a local auto repair shop:
Friendly. excellent work........
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Subscriber from LAKE BLUFF, IL wrote about a local auto repair shop:
Been going there for years, totally trust them for honesty and competence. Never once had..........
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Subscriber from ELMHURST, IL wrote about a local auto repair shop:
the communication prior to repair and after diagnosis was great. work was completed on time..........
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Subscriber from CHICAGO, IL wrote about a local auto repair shop:
I measure a company by how they handle problems. Leftys was awesome. Even though the..........
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Subscriber from EVANSTON, IL wrote about a local auto repair shop:
They do a good job, although they are a bit expensive. They arecomparable to taking..........
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Subscriber from CHICAGO, IL wrote about a local auto repair shop:
Pete Floudas has been doing excellent work here since te mid 80s. His mechanics are..........
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