 |
Firestone Complete Auto Care received 20 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local auto repair shop.
|
 |
1 W Wise Rd
Schaumburg, IL
Phone: 847-352-5060
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
|
|
Does shop get CHECKBOOK's top rating ( ) for quality? |
... answers available |
| Does shop get CHECKBOOK's top rating () for price? |
... answers available |
|
| Number of customer survey ratings: |
20 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance/quality"? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Hourly labor rate for major mechanical repairs: |
|
| Is shop AAA approved? |
|
| Does shop claim to employ at least one ASE (National Institute of Automotive Service Excellence) certified technician? |
|
| Is shop authorized to perform emissions and safety inspections? |
|
| Is shop authorized to perform emissions repairs? |
|
| What makes of vehicles does shop repair? |
|
|
|
 |
 |
 |
|
| · |
Firestone Complete Auto Care, Schaumburg, IL
|
| · |
Firestone Complete Auto Care, Schaumburg, IL
|
| · |
Schaumburg Toyota Scion, Schaumburg, IL
|
| · |
Firestone Complete Auto Care, Schaumburg, IL
|
| · |
Patrick Cadillac Volvo Saab, Schaumburg, IL
|
| · |
Schaumburg Honda Automobiles, Schaumburg, IL
|
| · |
Import Motors, Schaumburg, IL
|
| · |
Woodfield Lexus, Schaumburg, IL
|
| · |
Patrick BMW, Schaumburg, IL
|
| · |
The Car Doctor, Schaumburg, IL
|
| · |
CNS Automotive, Schaumburg, IL
|
| · |
Cats Auto Repair, Schaumburg, IL
|
| · |
CarMax Auto Superstore, Schaumburg, IL
|
| · |
Napleton's Schaumburg Mazda, Schaumburg, IL
|
|
many more......
|
|
|
 |
|
 |
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Auto Repair Shops Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Repair Shops.
-
Subscriber from NAPERVILLE, IL wrote about a local auto repair shop:
I find them to be very honest. Have told me car is under warranty, so..........
-
Subscriber from EVERGREEN PARK, IL wrote about a local auto repair shop:
It was a great experience. Very courteous and professional service. Price was as quoted and..........
-
Subscriber from EVANSTON, IL wrote about a local auto repair shop:
Honest service!.......
-
Subscriber from GLEN ELLYN, IL wrote about a local auto repair shop:
Always nice to find an honest mechanic!.......
-
Subscriber from LAKE BLUFF, IL wrote about a local auto repair shop:
I have been taking my cars here for 14 years. I love this place! They..........
-
Subscriber from GLEN ELLYN, IL wrote about a local auto repair shop:
Walter and his team are excellent. We have been their customers for 3 years. We..........
-
Subscriber from CHICAGO, IL wrote about a local auto repair shop:
Most of the staff were very pleasant, but there were a couple of exceptions........
-
Subscriber from ALGONQUIN, IL wrote about a local auto repair shop:
Only people I trust with our vehicles........
-
Subscriber from DOWNERS GROVE, IL wrote about a local auto repair shop:
HAVE BEEN A REGULAR CLIENT OF THIS BUSINESS SINCE IT OPENED AT THIS LOCATION. HAVE..........
-
Subscriber from CRYSTAL LAKE, IL wrote about a local auto repair shop:
They are honest and do an excellent job. Many times they have told me that..........
-
Subscriber from GLEN ELLYN, IL wrote about a local auto repair shop:
I was skeptical of using a dealer to service my 11 year old car, but..........
-
Subscriber from DOWNERS GROVE, IL wrote about a local auto repair shop:
I have been using them for over 30 years........
|
|
|
 |
