More Than 150,000 Consumers Subscribe to CHECKBOOK to Find the Best Auto Insurance Companies and More ...

Subscribe to Chicago Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on 19 local auto insurance companies.

CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
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  • Read CHECKBOOK's free advice on choosing a local auto insurance company . Free Article


"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "


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Great insight in to who to call or where to turn when you need repairs on your car, appliances, home, etc. in Chicago. I've never had a bad experience when I've used one of the services that rated well.

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Checkbook's recommendations have never let me down. I consider it the best resource out there...better than Angies List for sure.

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Checkbook is where I look when I need a service provider. I've been happy with all the ones they have recommended so far.

                      A Consumers' CHECKBOOK Subscriber

CHECKBOOK is my most valuable resource whenever I'm in need of a new service provider, and a great reference guide when I'm not. I welcome the opportunity to share my experiences in order to add to the base of evaluations, and actually enjoy promoting Consumers' CHECKBOOK to friends and neighbors.

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Name Number of ratings Checkbook's top rating for quality () What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably raising premium as a result of claim(s)" What percent of customers rated firm "adequate" or "superior" on our survey for "Not unreasonably cutting coverage as a result of claim(s)"
1. 21st Century


Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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2. AAA/Auto Club


866-968-7222 		48 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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3. Allstate


800-255-7828 		441 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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4. American Family


800-692-6326 		92 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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5. Amica Mutual


800-242-6422 		31 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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6. Chubb


Local agent 		16 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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7. Country


866-268-6879 		116 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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8. Farmers


800-327-6377 		186 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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9. GEICO


800-861-8380 		100 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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10. Illinois Farmers


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11. Liberty Mutual


800-837-5254 		60 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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12. Mercury


800-956-3728 		16 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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13. Metropolitan


800-638-2886 		42 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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14. Nationwide


877-663-6877 		44 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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15. Progressive


800-776-4737 		29 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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16. QBE/General Casualty


Local agent 		16 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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17. Safeco


800-332-3226 		36 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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18. State Farm


Local agent 		1349 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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19. The Hartford


Local agent 		131 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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20. Travelers


888-695-4625 		47 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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21. USAA


800-531-8722 		143 ratings Available exclusively to Chicago Consumers' CHECKBOOK subscribers
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Sample Subscriber Comments & Reviews for Auto Insurance Companies in the Chicago Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Auto Insurance Companies Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Auto Insurance Companies.

  • Subscriber from CHICAGO, IL wrote about a local auto insurance company: Claim was handled expeditiously. The car was in and out of the shop within one..........
  • Subscriber from BATAVIA, IL wrote about a local auto insurance company: We have had State Farm for 23 years and there is none better for reliability,..........
  • Subscriber from PARK RIDGE, IL wrote about a local auto insurance company: Also got my deductable for me from other partys insurance company. Great job of repairs..........
  • Subscriber from CHICAGO, IL wrote about a local auto insurance company: My car needed repairs to due damage from a major storm. Not only were State..........
  • Subscriber from HUNTLEY, IL wrote about a local auto insurance company: I saved $300 a year over Farmers Insurance for the same coverage........
  • Subscriber from CHICAGO, IL wrote about a local auto insurance company: Agent: Chris Zurad.......
  • Subscriber from NAPERVILLE, IL wrote about a local auto insurance company: We have used State Farm for all our insurance needs for the past 18 years...........
  • Subscriber from OAK PARK, IL wrote about a local auto insurance company: State Farms claim service is quick and reliable........
  • Subscriber from CHICAGO, IL wrote about a local auto insurance company: Excellent: customer service, support, speed for processing claims.......
  • Subscriber from MUNDELEIN, IL wrote about a local auto insurance company: Teacher Insurance is subsidery of Horace Mann.......
  • Subscriber from BUFFALO GROVE, IL wrote about a local auto insurance company: I want to one of Liberty Mutuals concierge body shops, and the whole process could..........




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