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First Midwest Bank received 112 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local bank.

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"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
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| Number of customer survey ratings: |
112 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
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| What percent of customers rated firm "superior" for "pleasantness of staff"? |
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| What percent of customers rated firm "superior" for "knowledge of staff"? |
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| What percent of customers rated firm "superior" for "speed of service": |
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| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
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| What percent of customers rated firm "superior" for "convenience of hours": |
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| What percent of customers rated firm "superior" for "clarity of written communications"? |
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| And much more: |
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Harris Bank,
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Community Bank of Elmhurst,
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Bank of America,
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Community Bank Wheaton-Glen Ellyn,
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Fifth Third Bank,
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West Suburban Bank,
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First National Bank,
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Parkway Bank & Trust Co,
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Alliant Credit Union,
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Great Lakes Bank,
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Standard Bank & Trust Co,
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First National Bank of Brookfield,
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Charter One Bank,
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American Chartered Bank,
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First Bank & Trust,
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Itasca Bank & Trust Co,
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First American Bank,
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Oxford Bank & Trust,
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Lisle Savings Bank,
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Cole Taylor Bank,
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Banks Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Banks.
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