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CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local bank.
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"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. " |
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"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings." |
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| A Consumers' CHECKBOOK Subscriber |
"Great insight in to who to call or where to turn when you need repairs on your car, appliances, home, etc. in Chicago. I've never had a bad experience when I've used one of the services that rated well." ...many more comments |
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| Locales serviced: |
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· Chicago--North
· Cook County--Central
· Cook County--South
· DuPage Co.
· Will Co.
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| Approximate number of branches in area: |
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| Number of customer survey ratings: |
32 ratings |
| What percent of customers rated firm "superior" for "overall service"? |
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| What percent of customers rated firm "superior" for "pleasantness of staff"? |
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| What percent of customers rated firm "superior" for "knowledge of staff"? |
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| What percent of customers rated firm "superior" for "speed of service": |
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| What percent of customers rated firm "superior" for "reasonableness of fee policies"? |
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| What percent of customers rated firm "superior" for "convenience of hours": |
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| What percent of customers rated firm "superior" for "clarity of written communications"? |
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| And much more: |
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