More Than 150,000 Consumers Subscribe to CHECKBOOK to Find the Best Carpet Stores/Installers and More ...

Subscribe to Chicago Consumers' CHECKBOOK for unbiased reports, customer reviews, and ratings on Home Depot and 43 other local carpet stores/installers.

How does Home Depot Rate?
Home Depot received 11 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
  • Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
  • Thousands of hours of undercover price shopping.
  • Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
  • In-depth research.
  • No advertising.
  • No ballot-box stuffing.
  • Nonprofit
  • Read CHECKBOOK's free advice on choosing a local carpet or rug store. Free Article
Home Depot
7300 W 159th St
Orland Park, IL
Phone: 708-614-9200



"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "


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What can Consumers' CHECKBOOK tell you about Home Depot
CHECKBOOK Ratings for Sales Service
Number of customer survey ratings:
What percent of customers rated firm "superior" for "advice on choice and use of products"?
What percent of customers rated firm "superior" for "promptness of service"?
What percent of customers rated firm "superior" for "staff attitudes, atmosphere"?
What percent of customers rated firm "superior" for "quality of products"?
What percent of customers rated firm "superior" for "variety of products"?
What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"?
What percent of customers rated firm "superior" for "overall performance"?
CHECKBOOK Ratings for Installation Service
Number of customer survey ratings: 11 ratings
What percent of customers rated firm "superior" for "doing work properly on the first try"?
What percent of customers rated firm "superior" for "starting and completing work promptly"?
What percent of customers rated firm "superior" for "neatness of work"?
What percent of customers rated firm "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices:
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score:
Local Carpet Stores/Installers
· Olson Rug & Flooring, Norridge, IL
· Wholesale Carpet Designs, Libertyville, IL
· Bailey's Carpet One, Joliet, IL
· Macy's, Oakbrook, IL
· Unique Carpet, Palatine, IL
· Carpet Crafters, Alsip, IL
· Russell Martin Carpet & Rugs, Naperville, IL
· Luna Flooring Gallery, Lake Zurich, IL
· Crestways, Lyons, IL
· Carpet One Flooring, Schaumburg, IL
· Home Depot,
· Luna Flooring Gallery, Schaumburg, IL
· Yonan Carpet One Floor & Home, Downers Grove, IL
· Lewis Floor & Home, Northbrook, IL
· Apelian Carpets & Orientals, Evanston, IL
· De Sitter Flooring, Carol Stream, IL
· Olson Rug & Flooring, Naperville, IL
· Sherlock's Carpet & Tile, Orland Park, IL
· Carpet Outlet, Palatine, IL
· Olson Rug & Flooring, Arlington Heights, IL
many more......

 
Sample Subscriber Comments & Reviews for Carpet Stores/installers in the Chicago Area
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Carpet Stores/installers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.

Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Carpet Stores/installers.

  • Subscriber from BARRINGTON, IL wrote about a local carpet or rug store: Great service on estimate, selection and scheduling of installation. Very nice people to work with...........
  • Subscriber from BUFFALO GROVE, IL wrote about a local carpet or rug store: We have purchased several rooms of carpet from the same owner for more than 15..........
  • Subscriber from ELGIN, IL wrote about a local carpet or rug store: I already had a carpet in mind and Mr. Carpet was so helpful in making..........
  • Subscriber from SAINT CHARLES, IL wrote about a local carpet or rug store: Purchased carpeting from Ashland 3 years ago after much research, so when we needed carpet..........
  • Subscriber from DEERFIELD, IL wrote about a local carpet or rug store: Lowest prices and best service by far........
  • Subscriber from LINDENHURST, IL wrote about a local carpet or rug store: Carpet Castle is a great place to buy carpeting. The staff is extremely helpful, the..........
  • Subscriber from CHICAGO, IL wrote about a local carpet or rug store: GREAT EXPERIENCE, WONDERFUL TO DEAL WITH.......
  • Subscriber from ELK GROVE VILLAGE, IL wrote about a local carpet or rug store: Had to replace some 12 yr old carpeting in a dining room and needed to..........
  • Subscriber from HINSDALE, IL wrote about a local carpet or rug store: superior customer service, very patient, not pushy. no "one time only sales"- just fair pricing..........