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Monday, November 23, 2009
Chicago Consumers' CHECKBOOK > Carpet & Rug Cleaners
Brouwer Brothers Steamatic
4120 W 123rd St
Alsip, IL
Phone: 708-396-1444
See how Brouwer Brothers Steamatic scored based on 80 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Brouwer Brothers Steamatic?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 80 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Brouwer Brothers Steamatic "superior" for "doing work properly"?
What percent of customers rated Brouwer Brothers Steamatic "superior" for "starting and completing work promptly"?
What percent of customers rated Brouwer Brothers Steamatic "superior" for "letting you know cost early"?
What percent of customers rated Brouwer Brothers Steamatic "superior" for "advice on service options and costs"?
What percent of customers rated Brouwer Brothers Steamatic "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from EVERGREEN PK, IL wrote on 10/05/07
Scheduling was done promptly and efficiently. We were able to receive an estimate over the..........
Subscriber from OAK FOREST, IL wrote on 09/18/07
The serviceman arrived on time and was pleasant. However, the company sent him out with..........
See more comments at Chicago Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in March 2009.









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