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Monday, November 23, 2009
Chicago Consumers' CHECKBOOK > Carpet & Rug Cleaners
Stanley Steemer Carpet Cleaner
401 S Vermont
Palatine, IL
Phone: 800-783-3637
See how Stanley Steemer Carpet Cleaner scored based on 167 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Stanley Steemer Carpet Cleaner?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 167 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Stanley Steemer Carpet Cleaner "superior" for "doing work properly"?
What percent of customers rated Stanley Steemer Carpet Cleaner "superior" for "starting and completing work promptly"?
What percent of customers rated Stanley Steemer Carpet Cleaner "superior" for "letting you know cost early"?
What percent of customers rated Stanley Steemer Carpet Cleaner "superior" for "advice on service options and costs"?
What percent of customers rated Stanley Steemer Carpet Cleaner "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from CHICAGO, IL wrote on 06/23/09
i have had service under contract for 1 year,trouble was with office on requesting a..........
Subscriber from EVANSTON, IL wrote on 09/20/07
They did a very rushed job, skipping some areas that were very noticable. After finishing,..........
See more comments at Chicago Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in March 2009.









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