Consumers Checkbook Masthead Logo Subscribe | Login
Sunday, November 22, 2009
Other Firms
· Kashian Brothers, Wilmette, IL
many more......

Chicago Consumers' CHECKBOOK > Carpet & Rug Cleaners > The Bright Side
 
Chicago Consumers' CHECKBOOK > Carpet & Rug Cleaners
The Bright Side
314 Skokie Blvd
Wilmette, IL
Phone: 847-251-6860
See how The Bright Side scored based on 20 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about The Bright Side?
Firm Specific Info
Areas Firm Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Firm Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 20 ratings
What percent of customers rated firm "superior" for "overall performance/quality"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated The Bright Side "superior" for "doing work properly"?
What percent of customers rated The Bright Side "superior" for "starting and completing work promptly"?
What percent of customers rated The Bright Side "superior" for "letting you know cost early"?
What percent of customers rated The Bright Side "superior" for "advice on service options and costs"?
What percent of customers rated The Bright Side "adequate" or "superior" for "overall performance/quality"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is firm a member of the Better Business Bureau?
Firm's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in March 2009.









Boston · Chicago · Philadelphia · San Francisco · Seattle · Twin Cities · Washington, DC · Patient Central


 
CarBargains Home      CHECKBOOK Home      Privacy      Security      About      Contact Us
Copyright 2009 Center for the Study of Services. All Rights Reserved.
CHECKBOOK is a trademark and service mark of the Center for the Study of Services and is registered with the US Patent and Trademark Office.