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633 N Washington St
Naperville, IL
Phone: 630-961-1312
See how Russell Martin Carpets scored based on 116 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
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Does firm get CHECKBOOK's top rating for quality?  |
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Subscribers only |
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Does firm get CHECKBOOK's top rating for price? |
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Subscribers only |
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| Areas Firm Serves: |
Available exclusively to CHECKBOOK Subscribers. |
| Equipment Firm Services/Installs: |
| Number of customer survey ratings: |
116 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
Available exclusively to CHECKBOOK Subscribers. |
| What percent of customers rated Russell Martin Carpets "superior" for "doing work properly"? |
| What percent of customers rated Russell Martin Carpets "superior" for "starting and completing work promptly"? |
| What percent of customers rated Russell Martin Carpets "superior" for "letting you know cost early"? |
| What percent of customers rated Russell Martin Carpets "superior" for "advice on service options and costs"? |
| What percent of customers rated Russell Martin Carpets "adequate" or "superior" for "overall performance/quality"? |
| Number of complaints on file at local government consumer offices: |
Available exclusively to CHECKBOOK Subscribers. |
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| Is firm a member of the Better Business Bureau? |
| Firm's record with Better Business Bureau: |
| Firm's price index score: |
Available exclusively to CHECKBOOK Subscribers. |
| Firm's minimum or hourly charge: |
| What the firm's minimum charge includes? |
| Fee for an estimate if repair work is not done: |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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Subscriber from NAPERVILLE, IL wrote on 10/09/07
- Service provider was very pleasant. He explained any spots he could not remove........
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- See more comments at Chicago Consumers' CHECKBOOK.
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