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Tuesday, November 24, 2009

Who Rates Best (& Worst) in the Chicago Area? Now You'll Know.

Computer Stores

	Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price. From Chicago Consumers' CHECKBOOK Magazine
	Read our article and findings (available exclusively to CHECKBOOK subscribers)	Back to Chicago Consumers' CHECKBOOK Table of Contents.


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	Name	Number of ratings	Checkbook's top rating ()		What percent of customers rated firm "superior" on our survey for "overall quality"	Firm's price index score
	Name	Number of ratings	for quality	for price		Firm's price index score
1.	Ace Computers 1425 E Algonquin Rd Arlington Heights, IL 847-952-6900	11 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
2.	Apple Store All locations combined	226 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
3.	Apple Store 679 N Michigan Ave Chicago, IL 312-981-4104	37 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
4.	Apple Store 402 Oakbrook Ctr Oak Brook, IL 630-573-7008	39 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
5.	Apple Store 1310 Northbrook Ct Northbrook, IL 847-205-2020		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
6.	Apple Store 303 Woodfield Mall Schaumburg, IL 847-240-6280	59 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
7.	Apple Store 20530 N Rand Rd #230 Barrington, IL 847-438-0523		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
8.	Apple Store 109 Old Orchard Ctr #D-109 Skokie, IL 847-679-1801	40 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
9.	Best Buy All locations combined	1323 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
10.	Best Buy 1000 W North Ave Chicago, IL 312-988-4067	56 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
11.	Best Buy 2600 Rte 34 Oswego, IL 630-551-3233		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
12.	Best Buy 352 W Army Trail Rd Bloomingdale, IL 630-582-1070	66 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
13.	Best Buy 1432 Butterfield Rd Downers Grove, IL 630-620-9040	78 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
14.	Best Buy 7401 Lemont Rd Downers Grove, IL 630-663-0171	60 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
15.	Best Buy 315 N Weber Rd Bolingbrook, IL 630-759-8191	10 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
16.	Best Buy 1876 S Randall Rd Geneva, IL 630-845-1986	22 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
17.	Best Buy 4400 E New York St Aurora, IL 630-851-0122	67 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
18.	Best Buy 1038 Rohlwing Rd Addison, IL 630-953-1060	14 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
19.	Best Buy 7600 S Cicero Ave Burbank, IL 708-229-0065	38 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
20.	Best Buy 1334 Winston Plz Melrose Park, IL 708-343-2884	30 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
21.	Best Buy 15754 S La Grange Rd Orland Park, IL 708-349-9251	79 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
22.	Best Buy 11 Countryside Plz Countryside, IL 708-352-5777	41 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
23.	Best Buy 4925 Cal Sag Rd Crestwood, IL 708-396-0133	35 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
24.	Best Buy 2358 S Harlem Ave North Riverside, IL 708-447-2757	42 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
25.	Best Buy 4100 N Harlem Ave #A Norridge, IL 708-453-0141	23 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
26.	Best Buy 4707 Lincoln Mall Dr Matteson, IL 708-481-9765	57 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
27.	Best Buy 17800 Halsted St Homewood, IL 708-957-9348		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
28.	Best Buy 2650 N Clark St Chicago, IL 773-388-2920		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
29.	Best Buy 2100 N Elston Ave Chicago, IL 773-486-0142		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
30.	Best Buy 6000 Northwest Hwy #14 Crystal Lake, IL 815-459-7874	61 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
31.	Best Buy 7330 191st St Tinley Park, IL 815-469-1306		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
32.	Best Buy 3351 Mall Loop Dr Joliet, IL 815-609-0771	37 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
33.	Best Buy 20771 N Rand Rd #J Lake Zurich, IL 847-438-6905		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
34.	Best Buy 200 S Waukegan Rd Deerfield, IL 847-509-8555	37 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
35.	Best Buy 701 N Milwaukee Ave Vernon Hills, IL 847-549-9616	66 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
36.	Best Buy 2301 W Howard St Evanston, IL 847-570-0450	45 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
37.	Best Buy 615 E Palatine Rd Arlington Heights, IL 847-590-9849	68 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
38.	Best Buy 9530 Greenwood Ave Niles, IL 847-827-7110	49 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
39.	Best Buy 979 W Main St West Dundee, IL 847-836-6040	41 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
40.	Best Buy 900 E Golf Rd Schaumburg, IL 847-843-3515	58 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
41.	Best Buy 5425 W Touhy Ave Skokie, IL 847-933-9170	35 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
42.	Best Buy 9625 Skokie Blvd Skokie, IL 847-982-1263	19 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
43.	Byte Me Computer Sales & Svc 718 E Northwest Hwy Mount Prospect, IL 847-670-9125		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
44.	CDW 200 N Milwaukee Ave Vernon Hills, IL 847-465-6000	190 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
45.	CompUSA All locations combined	581 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
46.	Computer Brain 4722 W Touhy Ave Lincolnwood, IL 847-675-1111	10 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
47.	Costco Wholesale 1901 W 22nd St Hinsdale, IL 630-928-0238		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
48.	Dell 800-474-3355	245 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
49.	Fry's Electronics 3300 Finley Rd Downers Grove, IL 630-390-2100	57 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
50.	Gateway 888-888-2075	375 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
51.	Geek Squad 6525 Grand Ave Gurnee, IL 847-406-3914	14 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
52.	Krex Computers 9320 N Waukegan Rd Morton Grove, IL 847-967-0200	23 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
53.	Mac Specialist 438 Roosevelt Rd Glen Ellyn, IL 630-858-0000	10 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
54.	Micro Center All locations combined	417 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
55.	Micro Center 80 E Ogden Ave Westmont, IL 630-371-5500	185 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
56.	Micro Center 2645 Elston Ave Chicago, IL 773-292-1700	215 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
57.	Nabih's 515 Davis St Evanston, IL 847-869-6140	18 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
58.	Office Depot All locations combined	66 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
59.	Office Depot 400 Commons Dr Chicago Ridge, IL 708-422-6069		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
60.	Office Depot 6165 N Lincoln Ave Chicago, IL 773-583-5301		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
61.	Office Depot 8315 W Golf Rd Niles, IL 847-470-8240	29 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
62.	OfficeMax All locations combined	18 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
63.	Radio Shack All locations combined	11 ratings	Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
64.	Tigerdirect.com Outlet Store 175 Ambassador Dr Naperville, IL 630-548-2000		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.
65.	Tigerdirect.com Outlet Store 201 Orland Park Pl Orland Park, IL 708-460-2702		Chicago Consumers' CHECKBOOK has ratings of 51 local computer stores. Subscribe now for ratings, articles and more.

Chicago computer stores by neighborhood

IL
Computer Stores in Addison, IL	Computer Stores in Arlington Heights, IL	Computer Stores in Aurora, IL
Computer Stores in Barrington, IL	Computer Stores in Bloomingdale, IL	Computer Stores in Bolingbrook, IL
Computer Stores in Burbank, IL	Computer Stores in Chicago, IL	Computer Stores in Chicago Ridge, IL
Computer Stores in Countryside, IL	Computer Stores in Crestwood, IL	Computer Stores in Crystal Lake, IL
Computer Stores in Deerfield, IL	Computer Stores in Downers Grove, IL	Computer Stores in Downers Grove, IL
Computer Stores in Evanston, IL	Computer Stores in Geneva, IL	Computer Stores in Glen Ellyn, IL
Computer Stores in Gurnee, IL	Computer Stores in Hinsdale, IL	Computer Stores in Homewood, IL
Computer Stores in Joliet, IL	Computer Stores in Lake Zurich, IL	Computer Stores in Lincolnwood, IL
Computer Stores in Matteson, IL	Computer Stores in Melrose Park, IL	Computer Stores in Morton Grove, IL
Computer Stores in Mount Prospect, IL	Computer Stores in Naperville, IL	Computer Stores in Niles, IL
Computer Stores in Norridge, IL	Computer Stores in North Riverside, IL	Computer Stores in Northbrook, IL
Computer Stores in Oak Brook, IL	Computer Stores in Orland Park, IL	Computer Stores in Oswego, IL
Computer Stores in Schaumburg, IL	Computer Stores in Skokie, IL	Computer Stores in Tinley Park, IL
Computer Stores in Vernon Hills, IL	Computer Stores in Villa Park, IL	Computer Stores in West Dundee, IL
Computer Stores in Westmont, IL

Subscriber Comments/Reviews

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

Subscriber from PARK RIDGE, IL wrote about FRY'S ELECTRONICS, Downers Grove, IL on 11/15/09: big component selection. expensive. pushes warranty service........

Subscriber from PARK RIDGE, IL wrote about MICRO CENTER, Chicago, IL on 11/15/09: large selection. will match prices. hard to get help........

Subscriber from WILMETTE, IL wrote about APPLE STORE, Skokie, IL on 09/17/09: Excellent products combined with a highly trained staff that deliver the best service of *any*..........

Subscriber from RIVER FOREST, IL wrote about DELL, , on 09/01/09: Got a lemon.......

Subscriber from CHICAGO, IL wrote about BEST BUY, Burbank, IL on 08/30/09: I went toanother store also 87th Dan Ryan which is new. Overall service was great,..........

Subscriber from CHICAGO, IL wrote about FRY'S ELECTRONICS, Downers Grove, IL on 08/26/09: This store has the largest selection of electronics in the greater Chicago area. You can..........

Subscriber from EVANSTON, IL wrote about APPLE STORE, Skokie, IL on 08/24/09: They take time to explain the product, and to help you work complicated applications........

Subscriber from NORTHBROOK, IL wrote about FRY'S ELECTRONICS, Downers Grove, IL on 08/07/09: often do not have advertised specials.......

Subscriber from VILLA PARK, IL wrote about FRY'S ELECTRONICS, Downers Grove, IL on 08/05/09: Like Best Buy, etc., with staff. Eager to help but not really knowledgeable regarding details..........

Subscriber from LOCKPORT, IL wrote about BEST BUY, Joliet, IL on 08/04/09: Best Buy's service isn't the greatest and their prices are inflated........

Subscriber from CHICAGO, IL wrote about MICRO CENTER, Chicago, IL on 08/02/09: They sell MAC products but their staff is short on knowledge and help. I stopped..........

Subscriber from CHICAGO, IL wrote about APPLE STORE, Skokie, IL on 08/02/09: The best all around!.......

Subscriber from CHICAGO, IL wrote about APPLE STORE, Chicago, IL on 07/31/09: The sales clerk who helped me gave me two pieces of inaccurate information that did..........

Subscriber from CHICAGO, IL wrote about APPLE STORE, Skokie, IL on 07/29/09: They went out of their way to help save the data on my hard drive..........

Subscriber from RIVERSIDE, IL wrote about MICRO CENTER, Westmont, IL on 07/21/09: Very pleased with the employees who try their best to help you arrive at a..........

Subscriber from LIBERTYVILLE, IL wrote about APPLE STORE, Skokie, IL on 07/14/09: Tech Support System is the greatest.......

Subscriber from CAROL STREAM, IL wrote about APPLE STORE, Oak Brook, IL on 07/08/09: I find the service at this Apple Store not up to the standard of the..........

Subscriber from SCHAUMBURG, IL wrote about FRY'S ELECTRONICS, Downers Grove, IL on 09/12/08: My first choice for PC parts, mostly based on price and variety........

Subscriber from DOWNERS GROVE, IL wrote about FRY'S ELECTRONICS, Downers Grove, IL on 09/11/08: Was buying a monitor. Some workers had knowledge, some didn't. All were difficult to get..........

Subscriber from CHICAGO, IL wrote about APPLE STORE, Chicago, IL on 08/04/08: You get what you pay for. Their genius bar is unbeatable -- they just need..........

Subscriber from DES PLAINES, IL wrote about FRY'S ELECTRONICS, Downers Grove, IL on 08/04/08: Fry's always great prices and good service........

Subscriber from VILLA PARK, IL wrote about MICRO CENTER, Westmont, IL on 06/23/08: They have a good selection of accessories at competitive prices........

Subscriber from CHICAGO, IL wrote about FRY'S ELECTRONICS, Downers Grove, IL on 11/21/07: Returned a pc case that was defective, without the packaging. Was forced to pay a..........

Subscriber from CHICAGO, IL wrote about MICRO CENTER, Chicago, IL on 11/21/07: By brick and mortar standards, they have pretty good prices. They are sometimes understaffed, but..........

Subscriber from S BARRINGTON, IL wrote about CDW, Vernon Hills, IL on 09/30/07: Been using for over 10 years. Great knowledge of products........

See more comments at Chicago Consumers' CHECKBOOK.

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