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Who Rates Best (& Worst) in the Chicago Area? Now You'll Know.
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Things moving too slowly for you in Cyberland? Thinking about upgrading? Not sure where to start? We give a rundown of the available options and offer advice that will help you select equipment that will suit your needs. We also give you ratings of area stores for quality and price.
From Chicago Consumers' CHECKBOOK Magazine
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Name |
Number of ratings |
Checkbook's top rating ( ) |
What percent of customers rated firm "superior" on our survey for "overall quality" |
Firm's price index score |
| for quality |
for price |
| 1. |
Best Buy
7600 S Cicero Ave Burbank, IL
708-229-0065
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40 ratings |
How does "Best Buy" rate compared to other computer stores in Burbank , IL?
Subscribe Chicago Consumers' CHECKBOOK Magazine to find out.
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| 2. |
Best Buy
1038 N Rohlwing Rd Addison, IL
630-953-1060
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16 ratings |
How does "Best Buy" rate compared to other computer stores in Burbank , IL?
Subscribe Chicago Consumers' CHECKBOOK Magazine to find out.
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| 3. |
Best Buy
350 W Army Trail Rd Bloomingdale, IL
630-582-1070
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72 ratings |
How does "Best Buy" rate compared to other computer stores in Burbank , IL?
Subscribe Chicago Consumers' CHECKBOOK Magazine to find out.
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| 4. |
Ace Computers
1425 E Algonquin Rd Arlington Heights, IL
847-952-6900
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13 ratings |
How does "Ace Computers" rate compared to other computer stores in Burbank , IL?
Subscribe Chicago Consumers' CHECKBOOK Magazine to find out.
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| 5. |
Best Buy
4400 E New York St Aurora, IL
630-851-0122
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67 ratings |
How does "Best Buy" rate compared to other computer stores in Burbank , IL?
Subscribe Chicago Consumers' CHECKBOOK Magazine to find out.
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| 6. |
Apple Store
303-K Woodfield Mall Schaumburg, IL
847-240-6280
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64 ratings |
How does "Apple Store" rate compared to other computer stores in Burbank , IL?
Subscribe Chicago Consumers' CHECKBOOK Magazine to find out.
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| 7. |
Best Buy
615 E Palatine Rd Arlington Heights, IL
847-590-9849
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75 ratings |
How does "Best Buy" rate compared to other computer stores in Burbank , IL?
Subscribe Chicago Consumers' CHECKBOOK Magazine to find out.
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IL |
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Computer Stores in Addison, IL |
Computer Stores in Arlington Heights, IL |
Computer Stores in Aurora, IL |
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Computer Stores in Barrington, IL |
Computer Stores in Bloomingdale, IL |
Computer Stores in Bolingbrook, IL |
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Computer Stores in Burbank, IL |
Computer Stores in Chicago, IL |
Computer Stores in Chicago Ridge, IL |
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Computer Stores in Countryside, IL |
Computer Stores in Crestwood, IL |
Computer Stores in Crystal Lake, IL |
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Computer Stores in Deerfield, IL |
Computer Stores in Downers Grove, IL |
Computer Stores in Downers Grove, IL |
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Computer Stores in Evanston, IL |
Computer Stores in Geneva, IL |
Computer Stores in Gurnee, IL |
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Computer Stores in Hinsdale, IL |
Computer Stores in Homewood, IL |
Computer Stores in Joliet, IL |
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Computer Stores in Lake Zurich, IL |
Computer Stores in Lincolnwood, IL |
Computer Stores in Matteson, IL |
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Computer Stores in Melrose Park, IL |
Computer Stores in Morton Grove, IL |
Computer Stores in Mount Prospect, IL |
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Computer Stores in Naperville, IL |
Computer Stores in Niles, IL |
Computer Stores in Norridge, IL |
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Computer Stores in North Riverside, IL |
Computer Stores in Northbrook, IL |
Computer Stores in Oak Brook, IL |
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Computer Stores in Orland Park, IL |
Computer Stores in Oswego, IL |
Computer Stores in Schaumburg, IL |
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Computer Stores in Skokie, IL |
Computer Stores in Tinley Park, IL |
Computer Stores in Vernon Hills, IL |
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Computer Stores in Villa Park, IL |
Computer Stores in West Dundee, IL |
Computer Stores in Westmont, IL |
See All Computer Stores |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from DOWNERS GROVE, IL wrote
Another Store: Was buying a monitor. Some workers had knowledge, some didn't. All were difficult to get..........
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Subscriber from ISLAND LAKE, IL wrote
Another Store: I bought a desktop computer by telling them what I intended to use it for...........
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Subscriber from CHICAGO, IL wrote
Another Store: The sales clerk who helped me gave me two pieces of inaccurate information that did..........
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Subscriber from LIBERTYVILLE, IL wrote
Another Store: Tech Support System is the greatest.......
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Subscriber from CHICAGO, IL wrote
Another Store: They sell MAC products but their staff is short on knowledge and help. I stopped..........
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Subscriber from OAK PARK, IL wrote
Another Store: Ijust bought a computer from them. I am hopeful that all will be well........
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Subscriber from CHICAGO, IL wrote
Another Store: I went toanother store also 87th Dan Ryan which is new. Overall service was great,..........
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Subscriber from CHICAGO, IL wrote
Another Store: I was very disappointed at the lack of customer service. The 2 times I went..........
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Subscriber from CHICAGO, IL wrote
Another Store: tom at the genius bar is rude kasha at the genius bar really cares.......
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Subscriber from VILLA PARK, IL wrote
Another Store: Their concierge service was extremely helpful when I had a problem with the laptop I..........
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Subscriber from CHIICAGO, IL wrote
Another Store: did my research first so can't rate them as advisors.......
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Subscriber from WHEELING, IL wrote
Another Store: Quite often the Sales people have no idea what they are talking about........
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Subscriber from CAROL STREAM, IL wrote
Another Store: Poor service....people there could care less what you are asking about.Hard to get anyone that..........
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Subscriber from VILLA PARK, IL wrote
Another Store: They have a good selection of accessories at competitive prices........
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Subscriber from LOCKPORT, IL wrote
Another Store: Tiger Direct (now known as CompUSA) has been the best source for computers and electronics..........
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Subscriber from SKOKIE, IL wrote
Another Store: Staff polite and friendly but spotty in knowledge. Sales vary greatly in value........
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Subscriber from EVANSTON, IL wrote
Another Store: They take time to explain the product, and to help you work complicated applications........
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Subscriber from SKOKIE, IL wrote
Another Store: this is a great place to go/ very tech illiterate and they do not make..........
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Subscriber from CHICAGO, IL wrote
Another Store: While young salesmen are knowledgeable and friendly, not thorough follow through, sloppy and hurried explanations........
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Subscriber from DES PLAINES, IL wrote
Another Store: Fry's always great prices and good service........
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Subscriber from NORTHBROOK, IL wrote
Another Store: If you just drop in to the store there sometimes is a long wait to..........
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Subscriber from CHICAGO, IL wrote
Another Store: Good customer sevice........
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Subscriber from LOCKPORT, IL wrote
Another Store: Best Buy's service isn't the greatest and their prices are inflated........
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Subscriber from CHICAGO, IL wrote
Another Store: NEVER again !!.......
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Subscriber from LOMBARD, IL wrote
Another Store: New to my area.......
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Subscriber from GLENVIEW, IL wrote
Another Store: Paid $99 for ProCare; you get to come in once a week for 1 hr..........
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Subscriber from NORTHBROOK, IL wrote
Another Store: often do not have advertised specials.......
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Subscriber from EVANSTON, IL wrote
Another Store: I bought a widescreen monitor without realizing my computer didn't have the right video card...........
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Subscriber from SCHAUMBURG, IL wrote
Another Store: My first choice for PC parts, mostly based on price and variety........
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Subscriber from ARLINGTON HEIGHTS, IL wrote
Another Store: I found the prices to be much better at Circuit City than at Best Buy...plus..........
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Subscriber from CHICAGO, IL wrote
Another Store: By brick and mortar standards, they have pretty good prices. They are sometimes understaffed, but..........
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Subscriber from CHICAGO, IL wrote
Another Store: They went out of their way to help save the data on my hard drive..........
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Subscriber from WARRENVILLE, IL wrote
Another Store: Misleading ad for "free" router with laptop purchase - they didn't have any in stock,..........
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Subscriber from RIVERSIDE, IL wrote
Another Store: Very pleased with the employees who try their best to help you arrive at a..........
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Subscriber from CHICAGO, IL wrote
Another Store: You get what you pay for. Their genius bar is unbeatable -- they just need..........
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Subscriber from BUFFALO GROVE, IL wrote
Another Store: Based on my experiences with CompUSA I can understand why they had to close many..........
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Subscriber from CHIICAGO, IL wrote
Another Store: They haggled like a used car dealership and kept throwing in different deals and rebates..........
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Subscriber from CHICAGO, IL wrote
Another Store: Horrible experience dealing with these people!.......
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Subscriber from PARK RIDGE, IL wrote
Another Store: large selection. will match prices. hard to get help........
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Subscriber from CHICAGO, IL wrote
Another Store: Although this store is rather small, the staff is knowledgeable when it comes to PC's...........
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Subscriber from S BARRINGTON, IL wrote
Another Store: Been using for over 10 years. Great knowledge of products........
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Subscriber from CHICAGO, IL wrote
Another Store: They gave me an outstanding machine. Support is immediately available. They are well established, not..........
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Subscriber from LOMBARD, IL wrote
Another Store: Understaffed.......
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Subscriber from CHICAGO, IL wrote
Another Store: When something goes wrong they really do stand behind it 110 percent. True, you have..........
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Subscriber from GLEN ELLYN, IL wrote
Another Store: GEEK SQUAD failed to show up at the agreed time for the installation. Let's see..........
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Subscriber from PARK RIDGE, IL wrote
Another Store: big component selection. expensive. pushes warranty service........
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Subscriber from SKOKIE, IL wrote
Another Store: Poor knowledge of computer parts compatability. Several trips to complain about billing mistakes and collection..........
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Subscriber from BUFFALO GROVE, IL wrote
Another Store: Very pleased with my experiences with Apple stores.......
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Subscriber from CHICAGO, IL wrote
Another Store: This store has the largest selection of electronics in the greater Chicago area. You can..........
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Subscriber from CHICAGO, IL wrote
Another Store: The best all around!.......
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