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Best Buy received 34 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local computer store.

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350 W Army Trail Rd
Bloomingdale, IL
Phone: 630-582-1070
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
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34 ratings |
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Best Buy, Skokie, IL
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Apple Store, Schaumburg, IL
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Best Buy, Orland Park, IL
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Best Buy, Countryside, IL
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Krex Computers, Morton Grove, IL
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Best Buy, Schaumburg, IL
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Dell,
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Fry's Electronics, Downers Grove, IL
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CompUSA,
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Apple Store, Oak Brook, IL
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Best Buy, West Dundee, IL
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Best Buy, Deerfield, IL
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Best Buy, Bolingbrook, IL
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Best Buy, North Riverside, IL
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Best Buy,
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Best Buy, Burbank, IL
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Best Buy, Niles, IL
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Micro Center, Chicago, IL
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Apple Store, Northbrook, IL
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Micro Center, Westmont, IL
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from LINCOLNWOOD, IL wrote about a local computer store:
If you just drop in to the store there sometimes is a long wait to..........
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Subscriber from CHICAGO, IL wrote about a local computer store:
They take the time to answer silly questions from computer illiterates. They are a full-service..........
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Subscriber from LIBERTYVILLE, IL wrote about a local computer store:
Tech Support System is the greatest.......
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Subscriber from DOWNERS GROVE, IL wrote about a local computer store:
Absolutely love the products, but priced a bit high. Always plenty of customer service personnel..........
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Subscriber from MORTON GROVE, IL wrote about a local computer store:
Dell desktop, Logitech speakers, LG monitor.......
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Subscriber from VILLA PARK, IL wrote about a local computer store:
Their concierge service was extremely helpful when I had a problem with the laptop I..........
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Subscriber from JOLIET, IL wrote about a local computer store:
They fixed my problem by giving me a shorter cable at no charge even though..........
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Subscriber from CHICAGO, IL wrote about a local computer store:
One of the few companies in America that truly "gets it"........
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