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Best Buy received 21 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local computer store.

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11 Countryside Plz
Countryside, IL
Phone: 708-352-5777
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
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21 ratings |
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Apple Store, Schaumburg, IL
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Micro Center,
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Micro Center, Westmont, IL
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Mac Specialist, Villa Park, IL
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Best Buy,
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Best Buy, Gurnee, IL
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Apple Store, Skokie, IL
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Best Buy, Geneva, IL
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Best Buy, Schaumburg, IL
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Apple Store,
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Fry's Electronics, Downers Grove, IL
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Best Buy, Crestwood, IL
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Apple Store, Deer Park, IL
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Best Buy, Bloomingdale, IL
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Office Depot, Niles, IL
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Apple Store, Oak Brook, IL
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Best Buy, West Dundee, IL
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Best Buy, Melrose Park, IL
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Office Depot,
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Apple Store, Northbrook, IL
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Computer Stores Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Computer Stores.
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Subscriber from WILMETTE, IL wrote about a local computer store:
The last employee we dealt with was not focused enough on our purchase and therefore..........
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Subscriber from CHICAGO, IL wrote about a local computer store:
By brick and mortar standards, they have pretty good prices. They are sometimes understaffed, but..........
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Subscriber from WILMETTE, IL wrote about a local computer store:
Excellent products combined with a highly trained staff that deliver the best service of *any*..........
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Subscriber from JOLIET, IL wrote about a local computer store:
They always provide superior service........
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Subscriber from JOLIET, IL wrote about a local computer store:
They fixed my problem by giving me a shorter cable at no charge even though..........
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Subscriber from VILLA PARK, IL wrote about a local computer store:
They have a good selection of accessories at competitive prices........
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Subscriber from CHICAGO, IL wrote about a local computer store:
The best all around!.......
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Subscriber from EVANSTON, IL wrote about a local computer store:
Store is very crowded and loud but staff tries hard to be attentive........
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Subscriber from CHICAGO, IL wrote about a local computer store:
I love my iMac........
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Subscriber from LIBERTYVILLE, IL wrote about a local computer store:
Tech Support System is the greatest.......
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