• Subscriber from CHICAGO, IL wrote lots of assembly required; not the highest quality, but good enough; EXCELLENT prices.......
• Subscriber from WILMETTE, IL wrote The only real problems we have had with IKEA since 2002 were because their delivery..........
• Subscriber from CHICAGO, IL wrote excellent selection and quality.......
• Subscriber from EVERGREEN PK, IL wrote We had an excellent experience with this store and woulod definitely shop there again........
• Subscriber from ELMHURST, IL wrote Recently purchased a leather recliner. First, price was misrepresented. Second, delivered recliner was flawed, due..........
• Subscriber from SCHAUMBURG, IL wrote Purchased a mattress at this location within the past 12 months and encountered no problems........
• Subscriber from EVANSTON, IL wrote Follow-up is spotty........
• Subscriber from ARLINGTON HTS, IL wrote Have purchased a number of items and have been very happy with the quality........
• Subscriber from ARLINGTON HEIGHTS, IL wrote This location is now closed........
• Subscriber from NAPERVILLE, IL wrote Our salesperson was extremely helpful and made sure to return my phone calls promptly........
• Subscriber from DEERFIELD, IL wrote We have been buying from this place for about 25 years (used to be named..........
• Subscriber from GRAYSLAKE, IL wrote Very enjoyable working with the staff at this location in Vernon Hills. Checked out color..........
• Subscriber from ELK GROVE VILLAGE, IL wrote Low pressure, non-commission sales is nice. Decent selection and arranged practically. WEB-site discount saved $200..........
• Subscriber from LYONS, IL wrote I was really surprised that I liked this store so much. Heard bad things about..........
• Subscriber from SPRING GROVE, IL wrote I have waited over a year to have all the items I ordered delivered. I..........
• Subscriber from ROSELLE, IL wrote Did not appreciate the sales tactics. The order was delivered wrong twice. The furniture quality..........
• Subscriber from DOWNERS GROVE, IL wrote Not a lot to look at in the store. More choices thru catalog. The staff..........
• Subscriber from GLENDALE HTS, IL wrote We purchased custom furniture and surprise surprise it was made in China. A micro fiber..........
• Subscriber from EVERGREEN PK, IL wrote We had a great experience with this store and would definitely shop there again........
• Subscriber from GRAYSLAKE, IL wrote Very pushy about the extras such as fabric protection........
• Subscriber from EVANSTON, IL wrote They had what I needed, delivered it promptly and at a fair price........
• Subscriber from CHICAGO, IL wrote great-looking expensive stuff; run markdowns over official prices continually.......
• Subscriber from LYONS, IL wrote I liked their selection and the free delivery (to certain area codes)........
• Subscriber from WINTHROP HBR, IL wrote Our salesperson was also an interior designer, who came to our home for no charge,..........
• Subscriber from SKOKIE, IL wrote Very helpful staff. Deliverymen worked very hard and succeeded at getting a large sleeper sofa..........
• Subscriber from BUFFALO GROVE, IL wrote Loved working with their designer. She was very patient with me.......
• Subscriber from WINNETKA, IL wrote Quality problems. Store not helpful to resolve. Had to get factory to interceed. Still waiting..........
• Subscriber from GRAYSLAKE, IL wrote Office set was first rate! End tables were okay. Finish is a little thin........
• Subscriber from LIBERTYVILLE, IL wrote They overcharged me by $1200 and just gave me a store credit. I insisted they..........
• Subscriber from LANSING, IL wrote Too bad they went bankrupt. Been getting my furniture here for years........
• Subscriber from CHICAGO, IL wrote The delivery service & picking up from the warehouse has generally been lacking. If it..........
• Subscriber from CHICAGO, IL wrote These comments are not aimed so much at the particular store staff as the central..........
• Subscriber from CHICAGO, IL wrote Received a defective chair from one of their top line manufacturers. They exchanged this chair..........
• Subscriber from ARLINGTON HTS, IL wrote Great looking furniture of good quality. We have puchased from them often. When a table..........
• Subscriber from DEERFIELD, IL wrote Somethings at Ikea are better than others. They have really great chairs and lamps and..........
• Subscriber from LEMONT, IL wrote Delivered damaged couch and had to wait another 12 weeks before new one arrived. Should..........
• Subscriber from OAK BROOK, IL wrote The staff is very helpful but not to the point of being overwhelming. The furniture..........

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data