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How does Len's Ace Hardware Rate? Len's Ace Hardware received 85 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers. Subscribe & Save » CHECKBOOK provides: Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals. Thousands of hours of undercover price shopping. Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices. In-depth research. No advertising. No ballot-box stuffing. Nonprofit Read CHECKBOOK's free advice on choosing a local hardware store.		Len's Ace Hardware 30 W Lake St Addison, IL Phone: 630-543-8882 "[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings." "Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
What can Consumers' CHECKBOOK tell you about Len's Ace Hardware? Firm Specific Info Areas Firm Serves: Products Firm Carries: CHECKBOOK Ratings Number of customer survey ratings: 85 ratings What percent of customers rated firm "superior" for "advice on choice and use of products"? What percent of customers rated firm "superior" for "promptness of service"? What percent of customers rated firm "superior" for "staff attitudes, atmosphere"? What percent of customers rated firm "superior" for "quality of products"? What percent of customers rated firm "superior" for "variety of products"? What percent of customers rated firm "superior" for "ease of looking at/testing products"? What percent of customers rated firm "superior" for "reliability (standing behind products, delivering on time, etc.)"? What percent of customers rated firm "superior" for "overall performance"? Complaints Number of complaints on file at local government consumer offices: Complaint rate: Number of complaints on file at Better Business Bureau: Complaint rate: Is firm a member of the Better Business Bureau? Firm's record with Better Business Bureau: Prices Firm's price index score:

Sample Subscriber Comments & Reviews for Hardware Stores in the Chicago Area

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

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