With the weather seeming harder and harder to predict, it makes sense to be prepared for the worst. Our ratings of area heating and air-conditioning services will help. We'll steer you to some of the area's best outfits...and let you know which to avoid.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Chicago Consumers' CHECKBOOK Table of Contents.

Sample Subscriber Comments/Reviews About Air Conditioning & Heating Contractors

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Air Conditioning & Heating Contractors Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Air Conditioning & Heating Contractors.

• Subscriber from AURORA, IL wrote Another Contractor: Technician was at my home within an hour of my first phone call. Prompt, pleasant,..........
• Subscriber from BATAVIA, IL wrote Another Contractor: Good firm, have done business with them in the past. They came out and found..........
• Subscriber from ROSELLE, IL wrote Another Contractor: I had 2 lbs of R-22 added and a capacitor replaced and it cost $343.00...........
• Subscriber from SCHILLER PARK, IL wrote Another Contractor: I have been satisfied with their workmanship and service. I just had a thermostat replaced..........
• Subscriber from COUNTRYSIDE, IL wrote Another Contractor: They were fixing a problem that they had caused by improper installation approximately two years..........
• Subscriber from VILLA PARK, IL wrote Another Contractor: George and his team recently installed central air in my home. The price was fair,..........
• Subscriber from INDIAN HEAD PARK, IL wrote Another Contractor: We had an air conditioner replaced and we were given a hard sell on a..........
• Subscriber from MONTGOMERY, IL wrote Another Contractor: I've had there service, for maintainance and repair, for years and have been happy........
• Subscriber from BUFFALO GROVE, IL wrote Another Contractor: Got charged $500 on parts since the technician forgot to check the warranty expiration date...........
• Subscriber from CHICAGO, IL wrote Another Contractor: The usual yearly furnace check and cleaning was done adequately and promptly. The technician seemed..........
• Subscriber from BLOOMINGDALE, IL wrote Another Contractor: i will use again next year........
• Subscriber from WHEATON, IL wrote Another Contractor: Tried to buy new gas furnce, but the price is too high comparing with others...........
• Subscriber from PALATINE, IL wrote Another Contractor: We've used Ray's for a few years now and the service has been good........
• Subscriber from EAST DUNDEE, IL wrote Another Contractor: I've found a new go-to for heating and cooling issues.......
• Subscriber from WILMETTE, IL wrote Another Contractor: We have had a contract with ARS for our heating and cooling for several years...........
• Subscriber from CHICAGO, IL wrote Another Contractor: The service men can promptly at the time promised, couldn't believe it! First we had..........
• Subscriber from NORTHBROOK, IL wrote Another Contractor: Ralph did a super job getting our furnace back in working order. He was genuinely..........
• Subscriber from GLENVIEW, IL wrote Another Contractor: Annual maintenance service package with them for several years.......
• Subscriber from EVANSTON, IL wrote Another Contractor: did a great job. would definitely recommend them to others........
• Subscriber from BOLINGBROOK, IL wrote Another Contractor: mike the guy who does the maintenance work is excellent and pays attention to detail..........
• Subscriber from GENEVA, IL wrote Another Contractor: Very professional, quick to respond, and reasonably priced.......
• Subscriber from BOLINGBROOK, IL wrote Another Contractor: I just had my third furnace installed by this firm in two different houses. They..........
• Subscriber from LAKE IN THE HILLS, IL wrote Another Contractor: Completely incompetent. Had another company come out and fix on their first visit, what they..........
• Subscriber from AURORA, IL wrote Another Contractor: Installation work is handled by brother Steve. Steve knows that checkbook has rated his business..........
• Subscriber from GLEN ELLYN, IL wrote Another Contractor: The best HVAC service provider I've used in the past 20 years. First used them..........
• Subscriber from KILDEER, IL wrote Another Contractor: Don't Use........
• Subscriber from INGLESIDE, IL wrote Another Contractor: Original installer of gas furnace and a/c for builder. Would not go back........
• Subscriber from SCHAUMBURG, IL wrote Another Contractor: The service again was on time for the cleaning and inspection of our furnace. We..........
• Subscriber from CHICAGO, IL wrote Another Contractor: Never again.......
• Subscriber from ST CHARLES, IL wrote Another Contractor: Had 2 furnaces and 2 central air systems replaced. Excellent service and the lowest of..........
• Subscriber from NAPERVILLE, IL wrote Another Contractor: Extremely open and friendly, showed up when promised and called first. Did not try to..........
• Subscriber from ARLINGTON HTS, IL wrote Another Contractor: misdiagnosed problem, had a clogged tube did not need a new a/c.......
• Subscriber from CHICAGO, IL wrote Another Contractor: Also provided very helpful suggestions about future maintenance and seemed genuinely interested about doing the..........
• Subscriber from CHICAGO, IL wrote Another Contractor: I called because my blower motor kept stopping. It was the middle of winter. They..........
• Subscriber from NORTHBROOK, IL wrote Another Contractor: If any problems it is diffecult to get help. Took 6 mo. to get needed..........
• Subscriber from INGLESIDE, IL wrote Another Contractor: Didn't fix the furnace after 2 tries. Put in the wrong part. I suspect the..........
• Subscriber from CHICAGO, IL wrote Another Contractor: Very pleasant, very Professional, easy to communicate with, very helpful in explaining the problem and..........
• Subscriber from HIGHLAND PARK, IL wrote Another Contractor: Always fast appointment scheduling.......
• Subscriber from NAPERVILLE, IL wrote Another Contractor: great personell and service.......
• Subscriber from CHICAGO, IL wrote Another Contractor: During removal of wall air conditioner, technicians broke radiatro convction cover. They have keptit over..........
• Subscriber from WILMETTE, IL wrote Another Contractor: Their prices are high. Their recommendations always seem to be for the highest cost items...........
• Subscriber from CHICAGO, IL wrote Another Contractor: Extremely knowledgeable........
• Subscriber from LOMBARD, IL wrote Another Contractor: Best competitive price for water heater replacement of five firms contacted. Prompt and efficient installation..........
• Subscriber from NAPERVILLE, IL wrote Another Contractor: All-Temp provided twice yearly checks for our furnace & A/C since 06/2004 (originally installed by..........
• Subscriber from FRANKFORT, IL wrote Another Contractor: Just the best!!.......
• Subscriber from CHICAGO, IL wrote Another Contractor: Williams Stoker has ALWAYS been great in all respects, every time we have dealt with..........
• Subscriber from DES PLAINES, IL wrote Another Contractor: Delightful - on time, electric changes to my "box" included, sealed the area on my..........
• Subscriber from PALATINE, IL wrote Another Contractor: cleaning was fine.......
• Subscriber from PARK RIDGE, IL wrote Another Contractor: This is a top notch company. Very pleased with service and prices. Which reminds me,..........
• Subscriber from CHICAGO, IL wrote Another Contractor: Very satisfied customer for 33 years.......