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Sunday, November 22, 2009
Chicago Consumers' CHECKBOOK > Air Conditioning & Heating Contractors
Althoff Industries
8001 S Rte 31
Crystal Lake, IL
Phone: 815-455-7000
See how Althoff Industries scored based on 118 consumer ratings, undercover price checks, complaint count at consumer agencies, and more.
Does firm get CHECKBOOK's top rating for quality?
Subscribers only

Does firm get CHECKBOOK's top rating for price?
Subscribers only

CHECKBOOK is the independent, nonprofit, no-advertising consumer ratings authority.
What can Consumers' CHECKBOOK tell you about Althoff Industries?
Firm Specific Info
Areas Althoff Industries Serves: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Equipment Althoff Industries Services/Installs:
CHECKBOOK Ratings
Number of customer survey ratings: 118 ratings
What percent of customers rated Althoff Industries "superior" for "overall performance"? Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
What percent of customers rated Althoff Industries "superior" for "doing work properly"?
What percent of customers rated Althoff Industries "superior" for "starting and completing work promptly"?
What percent of customers rated Althoff Industries "superior" for "letting you know cost early"?
What percent of customers rated Althoff Industries "superior" for "advice on service options and costs"?
What percent of customers rated Althoff Industries "adequate" or "superior" for "overall performance"?
Complaints
Number of complaints on file at local government consumer offices: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Complaint rate:
Number of complaints on file at Better Business Bureau:
Complaint rate:
Is Althoff Industries a member of the Better Business Bureau?
Althoff Industries's record with Better Business Bureau:
Prices
Firm's price index score: Available exclusively to CHECKBOOK Subscribers. Subscribe now for ratings, articles and more.
Firm's minimum or hourly charge:
What the firm's minimum charge includes?
Fee for an estimate if repair work is not done:

Subscriber Comments/Reviews
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).


Subscriber from WILMETTE, IL wrote on 09/15/09
Their prices are high. Their recommendations always seem to be for the highest cost items...........
Subscriber from CRYSTAL LAKE, IL wrote on 07/29/09
I have used them for the past 18 years at my present home for both..........
See more comments at Chicago Consumers' CHECKBOOK.

Note: Data points covered will vary by the type of service.

How We Gather (and How to Interpret) Our Data

Our customer survey ratings were updated in May 2009.









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