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Keyth Security Technologies, Highland Park, IL
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Norshore Alarm, Libertyville, IL
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Fox Valley Security Systems, Elgin, IL
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Monitronics International,
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Broadview Security,
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American Eagle Security, Oak Lawn, IL
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Alarm Detection Systems, Aurora, IL
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Centry Security, Wheeling, IL
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D & I Electronics, Plainfield, IL
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ADT Security Services, Oak Brook, IL
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Alert Protective Service, Chicago, IL
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M & R Electronic Systems, Arlington Heights, IL
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Protection One, Oakbrook, IL
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many more......
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| Number of customer survey ratings: |
23 ratings |
| What percent of customers rated firm "superior" for "overall performance/quality"? |
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| What percent of customers rated Protection One "superior" for "doing work properly"? |
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| What percent of customers rated Protection One "superior" for "starting and completing work promptly"? |
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| What percent of customers rated Protection One "superior" for "letting you know cost early"? |
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| What percent of customers rated Protection One "superior" for "advice on service options and costs"? |
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| What percent of customers rated Protection One "adequate" or "superior" for "overall performance/quality"? |
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Home Security Firms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Home Security Firms.
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