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CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local homeowners insurance company.
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"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. " |
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"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings." |
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| A Consumers' CHECKBOOK Subscriber |
"Great insight in to who to call or where to turn when you need repairs on your car, appliances, home, etc. in Chicago. I've never had a bad experience when I've used one of the services that rated well." ...many more comments |
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| Areas Firm Serves: |
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| Equipment Firm Services/Installs: |
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| Number of customer survey ratings: |
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| What percent of customers rated MetLife "superior" for "overall performance/quality"? |
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| What percent of customers rated MetLife "superior" for "doing work properly"? |
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| What percent of customers rated MetLife "superior" for "starting and completing work promptly"? |
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| What percent of customers rated MetLife "superior" for "letting you know cost early"? |
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| What percent of customers rated MetLife "superior" for "advice on service options and costs"? |
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| What percent of customers rated MetLife "adequate" or "superior" for "overall performance/quality"? |
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| Number of complaints on file at local government consumer offices: |
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| Complaint rate: |
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| Number of complaints on file at Better Business Bureau: |
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| Complaint rate: |
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| Is firm a member of the Better Business Bureau? |
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| Firm's record with Better Business Bureau: |
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| Firm's price index score: |
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| Firm's minimum or hourly charge: |
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| What the firm's minimum charge includes? |
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| Fee for an estimate if repair work is not done: |
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