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LensCrafters received 36 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local opticians or eyeglasses store.

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D-330 Woodfield Mall
Schaumburg, IL
Phone: 847-619-9470
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
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36 ratings |
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The Eye Works, Lake Zurich, IL
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Pearle Vision, Chicago, IL
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LensCrafters, Lincolnwood, IL
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LensCrafters, Oak Brook, IL
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Woodstock Eye Care Center, Woodstock, IL
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America's Best Contacts & Eyeglasses, Schaumburg, IL
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Costco, Chicago, IL
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Rosin Eyecare, Naperville, IL
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Pearle Vision, Calumet City, IL
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Davis Eye Care Associates, Oak Lawn, IL
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J C Penney, Lombard, IL
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Costco,
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Optometrist of the North Shore, Northbrook, IL
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Pearle Vision, Buffalo Grove, IL
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Visionworks, Lombard, IL
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For Eyes Optical, Oak Park, IL
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Rosin Eyecare, Niles, IL
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Pearle Vision, Schaumburg, IL
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LensCrafters, West Dundee, IL
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Pearle Vision, Vernon Hills, IL
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many more......
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Opticians Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Opticians.
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Subscriber from GRAYSLAKE, IL wrote about a local opticians or eyeglasses store:
Dr. Alongi is top notch - competent and friendly. Great staff........
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Subscriber from DES PLAINES, IL wrote about a local opticians or eyeglasses store:
Promply took time out to diagnosis a situation. Friendly staff and atmosphere. Gives honest answers..........
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Subscriber from NAPERVILLE, IL wrote about a local opticians or eyeglasses store:
Consistently great service!.......
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Subscriber from ARLINGTON HTS, IL wrote about a local opticians or eyeglasses store:
Ive been going here for 8 years. The optometrist, Dr. Mark Ross, is outstanding, very..........
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Subscriber from PALATINE, IL wrote about a local opticians or eyeglasses store:
Better range on adult plastic frames at competitive prices........
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Subscriber from NAPERVILLE, IL wrote about a local opticians or eyeglasses store:
Good quality at reasonable prices, competent optician, and large selection of glasses........
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Subscriber from DOWNERS GROVE, IL wrote about a local opticians or eyeglasses store:
Id like to see more variety in frames, but what they have is great quality..........
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Subscriber from SKOKIE, IL wrote about a local opticians or eyeglasses store:
Very professional and helpful staff. Good prices for quality products. Deliver as promised or earlier........
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Subscriber from CHICAGO, IL wrote about a local opticians or eyeglasses store:
I have been going to this Doctor for about 10 yrs., he is very thorough...........
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Subscriber from SKOKIE, IL wrote about a local opticians or eyeglasses store:
Just go for eye exam.......
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Subscriber from MCHENRY, IL wrote about a local opticians or eyeglasses store:
THIS PLACE IS IN FLORIDA WHICH I VISIT WHEN I SEE MY BROTHER WHO LIVES..........
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Subscriber from LOMBARD, IL wrote about a local opticians or eyeglasses store:
As an ex-optician I can attest that York Optical provides the "gold standard" in ophthalmic..........
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Subscriber from BROOKFIELD, IL wrote about a local opticians or eyeglasses store:
A great team of doctors that are friendly and caring........
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