Anyone with a home can expect sooner or later to be besieged by unwelcome guests-cockroaches, termites, ants, mice, or other unsavory visitors. We tell you how to send them packing. We've rated 30 pest control services.

Read our article and findings (available exclusively to CHECKBOOK subscribers)

Back to Chicago Consumers' CHECKBOOK Table of Contents.

Sample Subscriber Comments/Reviews About Pest Control Firms

CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).

As You Can See Below, Some Pest Control Firms Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Pest Control Firms.

• Subscriber from WILMETTE, IL wrote Another Service: dealt with mice and squirrel issue. Inspected, set mice boxes, and came back to screen..........
• Subscriber from ELK GROVE VLG, IL wrote Another Service: Very pleasant and professional. Have had absolutely no pest issues for the past 5-6 years.......
• Subscriber from NORTHBROOK, IL wrote Another Service: have used them for 2 years. very good........
• Subscriber from ARLINGTON HEIGHTS, IL wrote Another Service: Good company. Fair price. Responsive. Pleasant technician........
• Subscriber from CHICAGO, IL wrote Another Service: The technicians are good at explaining what they're doing and coming at a time that's..........
• Subscriber from ZION, IL wrote Another Service: Service was adequate but didn't kill the bugs........
• Subscriber from ELBURN, IL wrote Another Service: Excellent.......
• Subscriber from CHICAGO, IL wrote Another Service: The technicians were sloppy - they did not patch all of the holes they left..........
• Subscriber from WILMETTE, IL wrote Another Service: Always reliable and friendly. Get the job done at a fraction of the cost of..........
• Subscriber from EVANSTON, IL wrote Another Service: TECHNICIANS ARE PLEASANT AND ALWAYS PROMPT. RESULTS AT MY HOME HAVE BEEN PRETTY GOOD........
• Subscriber from ELMHURST, IL wrote Another Service: We paid $1000 to have a wasp problem eliminated. We received no warranty of service..........
• Subscriber from PARK RIDGE, IL wrote Another Service: My technician was a younger guy (Kevin) who was right on time, very polite, professional..........
• Subscriber from KILDEER, IL wrote Another Service: I thought I pain for all 4 service calls, but I just got a bill..........
• Subscriber from BOLINGBROOK, IL wrote Another Service: Difficult to rate as I only see the service tech. I rated them based on..........
• Subscriber from ROSELLE, IL wrote Another Service: Will return as many times as it takes to fix any continuing problems at no..........
• Subscriber from BUFFALO GROVE, IL wrote Another Service: Excellent service!.......
• Subscriber from MT PROSPECT, IL wrote Another Service: They even come to your home in an unmarked vehicle so your neighbors don't know..........
• Subscriber from SCHAUMBURG, IL wrote Another Service: My sister had been very pleased with this company and so am I. The work..........
• Subscriber from RIVERSIDE, IL wrote Another Service: Jeff does it right.........
• Subscriber from NAPERVILLE, IL wrote Another Service: We had service for three years and still have hornets and bugs in the house.We..........
• Subscriber from ARLINGTON HEIGHTS, IL wrote Another Service: Have been using these folks for several years for insect control. They do good work..........
• Subscriber from CAROL STREAM, IL wrote Another Service: Assessed the situation and took care of a bee next in the house........
• Subscriber from BUFFALO GROVE, IL wrote Another Service: Steve is the only certified bug specialist...and he really likes the bug field. That's the..........
• Subscriber from NILES, IL wrote Another Service: Has not shown up or came at the wrong time twice now........
• Subscriber from CHICAGO, IL wrote Another Service: They could never get the billing right. I sent payments that were never received. It..........
• Subscriber from CHICAGO, IL wrote Another Service: I signed a two-year contract with Orkin and it's a relief to have someone with..........
• Subscriber from CHICAGO, IL wrote Another Service: I called them this spring when the black ants invaded. Had used them two years..........
• Subscriber from NORTHBROOK, IL wrote Another Service: Aerex had been to my house several times over the years. in 2006 they came..........
• Subscriber from ORLAND PARK, IL wrote Another Service: Technician from the company that came out asked for $45 in cash saying he did..........
• Subscriber from EVANSTON, IL wrote Another Service: I called them serveral times. Once a person came to my house but I heard..........
• Subscriber from NORTHBROOK, IL wrote Another Service: Very professional and knowledgeable group of guys. Prompt and reasonable with their prices........
• Subscriber from CHICAGO, IL wrote Another Service: I highly recommend this company because of the owner's exceptionally high level of integrity. Instead..........