 |
Roto-Rooter received 41 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.
|
 |
1430 W Fullerton Ave
Addison, IL
Phone: 630-510-0823
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
41 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from SCHAUMBURG, IL wrote about a local plumber:
Called them early in the morning (after phoning 5 other plumbers and joining Consumer Checkbook)..........
-
Subscriber from LEMONT, IL wrote about a local plumber:
Came promptly and gave me alternatives to my problem. Very courteous and pleasant. I cannot..........
-
Subscriber from ELK GROVE VILLAGE, IL wrote about a local plumber:
Prices seem average to a bit high. Service is excellent. We have used this firm..........
-
Subscriber from SCHAUMBURG, IL wrote about a local plumber:
The plumbers working for this company are reliable and professional. The office staff returns calls..........
-
Subscriber from NORTHBROOK, IL wrote about a local plumber:
My basement was flooding in the middle of the night and he came out to..........
-
Subscriber from BUFFALO GROVE, IL wrote about a local plumber:
Wonderful experience working with them. No need for any other plumber........
-
Subscriber from MORTON GROVE, IL wrote about a local plumber:
Terrific plumber! A pleasure to work with! Reasonable!.......
-
Subscriber from INDIANHEAD PK, IL wrote about a local plumber:
I had a switch failure on an ejector pump they installed and they replaced it..........
-
Subscriber from PLAINFIELD, IL wrote about a local plumber:
Prompt and courteous service. Saved us a lot of money by fitting into a very..........
-
Subscriber from PARK RIDGE, IL wrote about a local plumber:
What a pleasure. Did job in 1 hour and done. Previously I had two other..........
|
|
|
 |
