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Naperville Plumbing & Sewer received 14 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.

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751 N Bolingbrook Dr #3-B
Bolingbrook, IL
Phone: 630-355-1020
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from NAPERVILLE, IL wrote about a local plumber:
Knowledgeable, friendly and very reasonably priced. I was very happy and would definitely use them..........
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Subscriber from PALATINE, IL wrote about a local plumber:
Company did the original plumbing on our house in 1977, so Im surprised that they..........
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Subscriber from HOMEWOOD, IL wrote about a local plumber:
very expensive, everything ala cart. Bid based on rates off sheet, no individualized pricing when..........
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Subscriber from HOMEWOOD, IL wrote about a local plumber:
Did work with a range bid for time and materials, the higher number being a..........
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Subscriber from ELMHURST, IL wrote about a local plumber:
I have used this plumber on small, medium and large jobs and he has done..........
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Subscriber from RIVERSIDE, IL wrote about a local plumber:
The problem was a toilet that leaked clear water at the base where it rested..........
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Subscriber from , wrote about a local plumber:
The only objection I had with Apple is that he wouldnt quote an hourly rate...........
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Subscriber from DES PLAINES, IL wrote about a local plumber:
Needed a plumber on a Sunday. They arrived in just over an hour and were..........
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Subscriber from CHICAGO, IL wrote about a local plumber:
Have used Larsens for years - they understand the plumbing vagaries of older homes. They..........
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Subscriber from OAK PARK, IL wrote about a local plumber:
I have used Thiesse many times and have always been happy with the work........
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Subscriber from OAK PARK, IL wrote about a local plumber:
Professional, appear to do things correctly, very good about apprising you of costs and options...........
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Subscriber from RIVERWOODS, IL wrote about a local plumber:
Prompt arrival, no sales pressure, no wasted time, competent service.......
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Subscriber from NAPERVILLE, IL wrote about a local plumber:
Tony called me from the office to tell me he was on his way. He..........
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Subscriber from EVANSTON, IL wrote about a local plumber:
When my water heated failed Sunday, I called RB Plumbing, he came over Monday morning..........
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Subscriber from TINLEY PARK, IL wrote about a local plumber:
Michael ODonnell is outstanding in his work. Extremely thorough and pleasant. He is very fair..........
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