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Black Diamond Plumbing received 67 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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748 Tek Dr
Crystal Lake, IL
Phone: 815-444-0979
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from LA GRANGE PARK, IL wrote about a local plumber:
I highly recommend Preferred Plumbing becaus they went out of their way to take care..........
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Subscriber from MOUNT PROSPECT, IL wrote about a local plumber:
Knowledgable and competent. Fair prices. Did not try to upsell or add on things. Very..........
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Subscriber from WILMETTE, IL wrote about a local plumber:
always there for us.......
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Subscriber from NORTHBROOK, IL wrote about a local plumber:
Very friendly and professional........
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Subscriber from MUNDELEIN, IL wrote about a local plumber:
The very best!!!.......
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Subscriber from GLENVIEW, IL wrote about a local plumber:
I called this company based on Checkbook recommendations and was not disappointed. Punctual, reasonable, pleasant...........
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Subscriber from OAK PARK, IL wrote about a local plumber:
Every time Ive used their services I have been very pleased with the results........
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Subscriber from SCHAUMBURG, IL wrote about a local plumber:
They answered my call within 15 minutes, Came out within a few hours, fixed the..........
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Subscriber from GURNEE, IL wrote about a local plumber:
Found myself a plumber for life. Hope I never need one but if I do..........
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Subscriber from PALATINE, IL wrote about a local plumber:
Firm, fair pricing for solid professional work. Received several phone updates when to expect repair..........
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Subscriber from ELGIN, IL wrote about a local plumber:
Had an emergency water heater replacement and the office staff and the service tech were..........
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Subscriber from NORTH AURORA, IL wrote about a local plumber:
Highly qualified and consistent in their performance........
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Subscriber from LINCOLNSHIRE, IL wrote about a local plumber:
Great price from coupon. Adjusted schedule to perform service the same day before a long..........
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