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Stephens Plumbing & Heating received 193 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
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- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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747 Ogden Ave
Downers Grove, IL
Phone: 630-968-0783
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from EVANSTON, IL wrote about a local plumber:
obviated replacing a very expensive filtered faucet by repairing current fixture.......
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Subscriber from CHICAGO, IL wrote about a local plumber:
Great anmd reasonable........
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Subscriber from DES PLAINES, IL wrote about a local plumber:
Needed a plumber on a Sunday. They arrived in just over an hour and were..........
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Subscriber from BOLINGBROOK, IL wrote about a local plumber:
VERY GOOD.......
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Subscriber from RIVERSIDE, IL wrote about a local plumber:
The problem was a toilet that leaked clear water at the base where it rested..........
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Subscriber from MORTON GROVE, IL wrote about a local plumber:
They were great. My only complaint is that I had to wait (for flood control..........
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Subscriber from GLENCOE, IL wrote about a local plumber:
Couldnt be more pleased. I had a garbage disposal removed and a leaking faucet repaired,..........
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Subscriber from OAK LAWN, IL wrote about a local plumber:
Great company. Lowest rates I can find. Have used multiple times for different projects. They..........
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Subscriber from WILMETTE, IL wrote about a local plumber:
Always friendly and helpful. Never had a problem with Glenbrook........
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Subscriber from SCHAUMBURG, IL wrote about a local plumber:
Toilet wouldnt flush property in old cottage with septic system. They ran into unexpected underground..........
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Subscriber from NORTHBROOK, IL wrote about a local plumber:
Great service at reasonable prices.......
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Subscriber from LISLE, IL wrote about a local plumber:
I normally do a lot of my own plumbing, but getting a bit older and..........
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Subscriber from BERKELEY, IL wrote about a local plumber:
Twice in the past year I have had a plumbing emergency and Karl Meyer responded..........
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