 |
Santucci Plumbing received 33 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
- In-depth research.
- No advertising.
- No ballot-box stuffing.
- Nonprofit
- Read CHECKBOOK's free advice on choosing a local plumber.
|
 |
3021 Commercial Ave
Northbrook, IL
Phone: 847-272-3090
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
|
|
| Areas Firm Serves: |
|
| Number of customer survey ratings: |
33 ratings |
| What percent of customers rated firm "superior" for "overall performance"? |
|
| What percent of customers rated firm "superior" for "doing work properly"? |
|
| What percent of customers rated firm "superior" for "starting and completing work promptly"? |
|
| What percent of customers rated firm "superior" for "letting you know cost early"? |
|
| What percent of customers rated firm "superior" for "advice on service options and costs"? |
|
| What percent of customers rated firm "adequate" or "superior" for "overall performance? |
|
| Number of complaints on file at local government consumer offices: |
|
| Complaint rate: |
|
| Number of complaints on file at Better Business Bureau: |
|
| Complaint rate: |
|
| Is firm a member of the Better Business Bureau? |
|
| Firm's record with Better Business Bureau: |
|
| Firm's price index score: |
|
| Firm's minimum or hourly charge: |
|
| What the firm's minimum charge includes? |
|
|
|
|
|
|
|
CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
|
As You Can See Below, Some Plumbers Get High Praise from Their Customers.
Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments
CHECKBOOK Has Collected on Hundreds of Different Plumbers.
-
Subscriber from CHICAGO, IL wrote about a local plumber:
I have used Midcity many times. They always arrive on time, clean up after themselves..........
-
Subscriber from BUFFALO GROVE, IL wrote about a local plumber:
Brian, the owner of this firm, is well versed in the industry. He is trustworthy,..........
-
Subscriber from LA GRANGE, IL wrote about a local plumber:
Had some repiping done and was very pleased with the results. The plumbers were efficient..........
-
Subscriber from ARLINGTON HTS, IL wrote about a local plumber:
Did a nice job on two toilet problems. was quick and on time........
-
Subscriber from ELK GROVE VLG, IL wrote about a local plumber:
We have had work done by this company several times in the past few years...........
-
Subscriber from GLENCOE, IL wrote about a local plumber:
Superior person. Superior skill. Corrected a sewer backup that other professionals could not........
-
Subscriber from ARLINGTON HEIGHTS, IL wrote about a local plumber:
Relocated outside water faucet from back to the side of home. Had to go under..........
|
|
|
 |
