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Bob Dorr Plumbing & Heating received 26 consumer ratings from Consumers' CHECKBOOK and Consumer Reports subscribers.
CHECKBOOK provides:
- Award winning articles and ratings reports compiled from more than 211,000 Chicago area consumer ratings by Consumers' CHECKBOOK and Consumer Reports magazine subscribers who have used these companies and professionals.
- Thousands of hours of undercover price shopping.
- Review of complaints received by local consumer agencies such as Better Business Bureau (BBB) and attorney general offices.
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- Read CHECKBOOK's free advice on choosing a local plumber.

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824 W Main St
St Charles, IL
Phone: 630-377-0796
"[Consumers’ CHECKBOOK] takes no advertising, so there's no tainting the ratings."
"Whomever I call, it will be a firm that gets two checkmarks from Consumers’ CHECKBOOK. "
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CHECKBOOK provides subscriber comments on their experiences with the firms they use. Please remember that individual subscriber comments are informal. Subscriber comments may give you insight into the types of features and problems that exist in a service field, but are not the best basis for selecting or rejecting a specific firm. To assess the quality of a firm's performance, we recommend that you give more weight to the percentages of favorable ratings. Those percentages are generally based on much larger numbers of consumers' ratings (the number of consumer ratings is noted above).
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As You Can See Below, Some Plumbers Get High Praise from Their Customers. Some Others Don't. So Choose Carefully.
Here Are a Few Samples of the Thousands of Comments CHECKBOOK Has Collected on Hundreds of Different Plumbers.
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Subscriber from WESTERN SPRGS, IL wrote about a local plumber:
Expensive but good........
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Subscriber from WAUKEGAN, IL wrote about a local plumber:
used for a water heater, and plumbing repair.......
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Subscriber from ELK GROVE VLG, IL wrote about a local plumber:
We have had work done by this company several times in the past few years...........
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Subscriber from FRANKLIN PARK, IL wrote about a local plumber:
I have used Forte Plumbing for over 15 years and am very pleased with the..........
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Subscriber from LAKE IN THE HILLS, IL wrote about a local plumber:
Keith is unbelievably talented. He can do it all. Could not ask for a better..........
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Subscriber from CHICAGO, IL wrote about a local plumber:
Impressive work, tho not cheap. repaired broken sewer pipe to street, installed sewer check valve..........
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Subscriber from NORTHBROOK, IL wrote about a local plumber:
An absolute delight. Not the cheapest, but maybe the best........
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Subscriber from BIG ROCK, IL wrote about a local plumber:
They were excellent! They came out within an hour of our call to them. The..........
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Subscriber from MOUNT PROSPECT, IL wrote about a local plumber:
Answered my questions, gave good advice and did a little extra charge free. Would use..........
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Subscriber from WHEATON, IL wrote about a local plumber:
They routed out my sewer as stated for the quote that they gave me. They..........
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Subscriber from HINSDALE, IL wrote about a local plumber:
Good, reliable, clean, knowledgable, but very expensive. Gets the job done, quickly, though, and when..........
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Subscriber from OAK PARK, IL wrote about a local plumber:
Every time Ive used their services I have been very pleased with the results........
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Subscriber from WILMETTE, IL wrote about a local plumber:
They repaired an older faucet that another service said would be a problem to fix...........
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Subscriber from THORNTON, IL wrote about a local plumber:
Excellent work, would not hesitate to call again and have just a month ago........
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